Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Average customer rating
4.4 out of 5
4.4
(12,019 Reviews)
Open Ratings Snapshot
Rating breakdown 12,019 reviews
5 Stars
8,237
4 Stars
2,242
3 Stars
702
2 Stars
369
1 Star
469
73%of customers recommend this product. 
(
91 out of 124
)
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Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Customer Rating
4 out of 5
4
I'm happy so far
on July 18, 2014
Posted by: Paula K.
I've only had this chair for 6 days but am very satisfied so far. I was actually looking at a low cost chair ($60 on sale) and a higher end chair ($299 on sale). The sales person in Staples showed me this chair which was between the price of the two chairs. Two priorities I had were accommodated by this chair as well. I am a short person and wanted the chair to have enough range in the height adjustment to accommodate my desire to touch the floor comfortably. Secondly I wanted to have a chair from which I could remove the arms if I wanted. The configuration of my desk seems to work better with a chair with no arms. I actually had the store assemble the chair for me at their low assembly price that way. I still have the arms if I change my mind later. Add to that the comfort of the chair the many adjustments to fit your body needs and what appears to be a good quality chair and it's a winner. I'm so glad this chair was pointed out to me.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Poor Quality
on July 17, 2014
Posted by: Paula K.
I bought this chair and was really excited. I sat in every chair in the store and this was "the one". However after 2 weeks of use the mesh in the seat starting pulling apart and staples popping. I was so heartbroken. I work from home and spend 8 - 10 hours a day in an office chair. This chair was rated for that amount of time and 250lbs. I'm not at that weight and used the number of hours recommended. However their customer service and exchanging of the chair was a very easy process. Thus why it gets a 2 instead of a 1.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Staples Hyken Mesh Task Chair
on July 17, 2014
Posted by: Paula K.
This is a great chair for those that sit at their desk for long hours! Comfortable seat and black- both kind of conform to your body shape and movements. The back is flexible so you can push back and put your feet up or if you want it to support your back straight up- it does both! I do have to put a blanket or towel down at the end of the chair if I'm wearing shorts just because of where the mesh and the seat meet is kind of rough on the legs. I bought this chair because I was having back and sore muscles with my old chair- and now not anymore because of this chair!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Fantastic investment
on July 16, 2014
Posted by: Paula K.
I bought this chair for work since I'm sitting at a desk about 8 hours a day. The first thing I noticed was that the material provides support for lumbar and seat cushion (meaning my butt doesn't feel completely flat as a board after sitting a long time). It's much cooler as well since the mesh allows for breathability (perfect for this incredibly humid weather we've been having.) I actually detached the armrest since it doesn't fold or move out of the way and sits right where my desk is which prevents me from scooting all the way under my desk as I prefer. Plus I've heard that using armrests can lead to carpel tunnel so they are sitting in the bottom drawer at the ready should I choose to reattach them. The headrest has been pretty much useless as I am never leaning back in the chair but a great feature to have. Overall I'm in love with this chair and glad I chose this one over the OD one that is double in price or a Herman Miller for 4-5 times more.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Really good
on July 16, 2014
Posted by: Paula K.
Overall it met my expectations. The arm rests don't go out wide enough but I'll live. The only major complaint I have was in the assembly of the product. After much extra work I learned the plastic base wasn't drilled properly so I couldn't get the screw in the hole. Thank goodness I have extra tools that can re-did a hole so the crew would fit or I'd be irked! If I didn't have to do all that extra work I would give it 4 stars. I also can't adjust the chair positions to my liking but having the breathable mesh makes it a good chair.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
hyken chaie
on July 16, 2014
Posted by: Paula K.
awesome chair. love it. only the arm handles rattle a little which can be annoying if you move your arms alot not the case with me though so I am happy
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
A wonderfully comfortable desk chair.
on July 16, 2014
Posted by: Paula K.
I have road tested this chair and find that it has support in all the right places is cool and comfortable to sit in and adjusts to many different positions with one exception. the head rest does NOT adjust up and down for taller people. While it does swivel front to back that is not enough to rest one's head comfortably while leaning back for a quick break from the desk. It rolls smoothly around on the floor or on a chair mat. It rolls smoothly enough that you can adjust the wheels so that the legs can be out of your way with just a little bit of heel action one way or the other. Over all I would highly recommend this chair especially if you accompany it with a decent sized hard floor mat if you have carpeting on your office floor.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Comfortable Chair
on July 16, 2014
Posted by: Paula K.
Medium compact and comfortable chair.
Written by a customer while visiting Staples
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