Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Average customer rating
4.4
(12,019 Reviews)
Rating breakdown 12,019 reviews
5 Stars
8,237
4 Stars
2,242
3 Stars
702
2 Stars
369
1 Star
469
73%of customers recommend this product.
(
91 out of
124)
Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Customer Rating
1
not comfortable after 8 hours at my desk
on October 29, 2014
Posted by: Paula K.
I sat in this chair twice for 1/2 hour each in the store (while out of town on a business trip) before I ordered it. It felt good at first but after a few hours of sitting the seat mesh relaxed a bit and my thighs rested slightly on the sides of the seat frame causing hip/thigh discomfort. I am not a big guy at 172 LBS so I don't feel my hip size & weight were a factor. Unfortunately I will have to return this great looking but uncomfortable chair. The chair was also received dammaged as I unpacked it. It appears that one of the metal brackets (back-rest or arm-rest) shifted during shipment from China and poked a hole in the mesh chair back. Before I knew the chair became uncomfortable after hours of use I had already contacted Staples and asked for a replacement chair back. The Staples person at 1-800-425-0049 was very helpful and acommodating and assigned a case# and arranged for a replacement chair back to be shipped. I commend your customer service person. After I discovered that the chair became uncomfortable I spoke again to a Staples person and I have the option of disassembling and re-packing the chair having FedEx come to my home and pick it up OR returning it still assembled at my closest Staples store 55 miles away the next time I go into the big city (next week). Since I feel it could be a hassle dis-assembling and carefully re-packaging it I have chosen to return it still assembled to the sotre for a refund.
Written by a customer while visiting Staples
Customer Rating
5
Mesh Desk Chair
on October 29, 2014
Posted by: Paula K.
I'm very happy ... sitting in it now. Easy to assemble. Comfortable. Well priced.
Written by a customer while visiting Staples
Customer Rating
4
Great chair for the price!
on October 28, 2014
Posted by: Paula K.
I spend the work day at my desk and started to feel lower back pain. I figured I would try a new office chair and found the Hyken chair set up at my local Staples. I could feel the lower back support right away and since the chair was on sale I decided to pick it up. Well after a few weeks of using it I'm happy to say my back doesn't hurt anymore so I'd say the Hyken chair is a big win! Only reason I didn't give it 5 stars is that the seat is a little on the small size so might not be the best fit for all users.
Written by a customer while visiting Staples
Customer Rating
4
Comfortable chair with an issue
on October 28, 2014
Posted by: Paula K.
While the chair itself is comfortable I did have to remove the headrest feature as it is located at about the top of my shoulder blades. I am 6 foot tall so it's not like I am oddly tall either. The other thing to be aware of is that it does have a 225# weight limit. If it had been used for the shipping manager it would have to have been returned. As it is we will keep the chair because it is comfortable. But if you are buying this with the headrest in mind and are taller than 5'10" or over 225# I would look elsewhere.
Written by a customer while visiting Staples
Customer Rating
5
Like chair very much
on October 25, 2014
Posted by: Paula K.
The chair is very comfortable and it gives the back support that is needed when you are sitting in it for several hours. Very nice chair and well pleased with it.
Written by a customer while visiting Staples
Customer Rating
5
Great for my tall son
on October 23, 2014
Posted by: Paula K.
My son picked this out for his new desk which was at an awkward height for him and the keyboard .. we needed the chair to be able to go up and down to accommodate both this desk and his drafting table which is higher. He has neck and back pain so even at 16 this is a great chair for him because it really encourages sitting straight up keeping arms up and not slumping down. the only thing he wishes is that the neck could adjust up and down also as it seems a little low for him. But he's probably trying to slide down and play video games in it. I think it is a great chair and the mesh will keep him cooler than a leather chair would.
Written by a customer while visiting Staples
Customer Rating
4
A great seat....
on October 22, 2014
Posted by: Paula K.
So far this is a great addition to the home office. As long as the mesh holds up I'll be very pleased with my decision.
Written by a customer while visiting Staples
Customer Rating
5
Excellent back support.
on October 22, 2014
Posted by: Paula K.
The chair breaths with the mesh back and seat. Provides excellent lumbar support. Most comfortable chair I have ever had.
Written by a customer while visiting Staples