Great chair! Easy assembly; great adjustment capabilities and the head rest is a lifesaver after hours hunched over my work. The adjustable lumbar support abilty to adjust the seat tension and moveable arms also make this chair a welcome addition to the workspace. After reading the reviews of this chair and noting that for some users the headrest (which is removable with just a few turns of some screws) was not ideally placed I went to staples to "try it on". I'm 5'9" and the position of the headrest is perfect!! For my "fitting partner" who is 6'4" - it was not. If you're under 6' tall I think the headrest shouldn't be an issue. It adjusts forward and back but not up/down. Definitely something to check out before committing to this chair. If it works for you I highly recommend purchaing. I recently had spine surgery on my neck and this chair is the most comfortable place I have to sit! I can't wait to see how much more comfortable it will be after I've fully recovered.
Needed a chair to replace my old one. Didn't attach the arms (wouldn't fit under my built-in desk in bedroom) nor headrest (didn't need) it. This is a very comfortable chair for working on my PC for hours and also watching Netflix for hours leaning back.
I sat in this chair twice for 1/2 hour each in the store (while out of town on a business trip) before I ordered it. It felt good at first but after a few hours of sitting the seat mesh relaxed a bit and my thighs rested slightly on the sides of the seat frame causing hip/thigh discomfort. I am not a big guy at 172 LBS so I don't feel my hip size & weight were a factor. Unfortunately I will have to return this great looking but uncomfortable chair. The chair was also received dammaged as I unpacked it. It appears that one of the metal brackets (back-rest or arm-rest) shifted during shipment from China and poked a hole in the mesh chair back. Before I knew the chair became uncomfortable after hours of use I had already contacted Staples and asked for a replacement chair back. The Staples person at 1-800-425-0049 was very helpful and acommodating and assigned a case# and arranged for a replacement chair back to be shipped. I commend your customer service person. After I discovered that the chair became uncomfortable I spoke again to a Staples person and I have the option of disassembling and re-packing the chair having FedEx come to my home and pick it up OR returning it still assembled at my closest Staples store 55 miles away the next time I go into the big city (next week). Since I feel it could be a hassle dis-assembling and carefully re-packaging it I have chosen to return it still assembled to the sotre for a refund.