Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Average customer rating
4.4 out of 5
4.4
(12,019 Reviews)
Open Ratings Snapshot
Rating breakdown 12,019 reviews
5 Stars
8,237
4 Stars
2,242
3 Stars
702
2 Stars
369
1 Star
469
73%of customers recommend this product. 
(
91 out of 124
)
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Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Customer Rating
3 out of 5
3
Undecided yet
on December 3, 2014
Posted by: Paula K.
The Hyken chair has many good attributes and some I'm still not sure of. First of all the assembly is pretty easy and the components seem to be very well made. The chair has great lumbar support and is pretty comfortable. The arms are easy to adjust and give good support...though they could have a little better cushioning. It's also nice that it is easy to adjust the height of the chair and lock and unlock the back. One thing I personally don't like is the head/neck support. It is not adjustable vertically it only tilts. The bottom of the support hits the top of my shoulders. It seems like the designers of this chair were either radically different in stature than me (5'11") or never actually sat in the chair.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Hazen TYask Chair
on December 3, 2014
Posted by: Paula K.
The chair is very comfortable and offers support to my lower back. I am short and can adjust the chair low enough that I can sit comfortably with my feet on the floor.The design has a breathable fabric and the adjustable arms work very well when adjusting the height of the chair and with the adjustment it also allows the chair to fit under the desk when not in use. I have only had the chair for 2 weeks but it seems to meet all my needs and was a good value at the sale price. I recommend this chair but before purchasing be sure to read the product details as the warranty is based on users weighting up to 250 lbs.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great buy! Fantastic sale price!
on December 2, 2014
Posted by: Paula K.
I am so happy with this chair. I have been watching it for a long while waiting for a better price. I couldn't believe my eyes when I walked into my local Staples store #0541 and walked back to the chair section. I usually check them out just in case. I got lucky that day because my chair was a floor model they were getting rid of. I've been using it now for a few days and it is wonderful. The seat is mesh and I have no problems with my backside getting numb and sore from sitting on a cushioned chair. The lumbar support is perfect. I love the head rest. I feel I am more ergonomically positioned while I work creating much less fatigue. I am so happy with this purchase. Thank you Staples and especially Brittani Kopecki for explaining the features to me helping me load it in my car and just being especially helpful that day. She's a keeper for sure!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Coolest thing on wheels.
on December 2, 2014
Posted by: Paula K.
Love the chair. You forgot to include a security chain -much needed because everyone who sits in this chair wants to take it with them.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Excellent support
on December 2, 2014
Posted by: Paula K.
After being home with my children for 18 years I went back to work. I would get home at night and my back was bothering me. I am in pretty good shape and was getting discouraged. One week end I realized it must be my chair! I am in a small office with a small budget. I've been looking for a year to find a good chair that fit my budget. I did not want to settle. Armed with my Staples reward check I found this chair on sale with an addition 15% off coupon. I love it!! The support is amazing. Perfect lumbar support. Perfect neck support and all adjustable.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
MEH
on December 1, 2014
Posted by: Paula K.
I was pretty excited about buying this chair but after getting it in my office and sitting on it for a short time the seat began to cut off the circulation in my legs. There is a padding strip just under the thighs that puts pressure on the back of my thighs and after only about 30 minutes my legs fall asleep. This is with the chair adjusted to have my feet touching the floor. I considered returning the chair but it offers the best lumbar support of any of the other chairs at this price point. So I got myself a short stool to raise my feet up some to take the pressure off the thighs. It works but unless lumbar support is the main feature you are looking for in a new chair I would not recommend this chair.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Fairly comfortable for the price
on November 30, 2014
Posted by: Paula K.
The Hyken chair is one of the cheapest fully mesh office chairs you can buy which makes it a pretty popular option (and it can often be found marked down to around $120 if you are patient). It offers a few adjustments and pretty decent comfort for the price. The lumbar clicks up and down a little bit (but not in and out) so you can position it on your back. The head (neck) rest is probably too short for anyone around 5'10" and over but the good news is you can just choose not to attach it (2 screws). The armrests have up-down adjustments as well but were too high even in the lowest setting to fit under my desk so I took them off. Overall the quality of the chair is a little low (poorly packaged fitment is a little low quality when assembling) but considering the number of other options for a full mesh (seat included) chair in this price range I guess you can't go wrong but don't expect it to compete in terms of comfort or quality with the higher-end chairs.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great comfort!!
on November 30, 2014
Posted by: Paula K.
This office chair has full comfort. Its easy on the "bottom" and if you want to lean back in the chair you don't have to really use any effort to actually push the chair back which was a huge plus for us!. We are definitely going to buy more of these chairs for our office. The head rest is optional which is so great because if you have time to relax it's useful but me being a receptionist I can never rest i can leave the head rest off. I also seemed to notice that it is always on sale! Its so comfortable I love it!
Written by a customer while visiting Staples
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