Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair, (ST63228) - Black
Average customer rating
4.5 out of 5
4.5
(11,977 Reviews)
Open Ratings Snapshot
Rating breakdown 11,977 reviews
5 Stars
8,217
4 Stars
2,238
3 Stars
695
2 Stars
365
1 Star
462
75%of customers recommend this product. 
(
77 out of 103
)
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Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair, (ST63228) - Black
Customer Rating
4 out of 5
4
Nice chair worth of the price
on December 10, 2014
Posted by: Paula K.
The whole package arrived on time without any damage. The installation took me a while mainly one of the screw did not completely fit the hole under the seat. Thus only three screws were used but I think the strength is good enough. The mesh materials used are quite ok. It definitely is not as good as a $300 chair but at the price level I have nothing to complain. The back support is good. My back pain is significantly relived and I can sit and use my laptop for quite a few hours without problems.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Very nice chair feels good on the back
on December 10, 2014
Posted by: Paula K.
Nice lumbar support feels like good quality construction. Some ofthe bolts were overly tight-fitting so be prepared to really lean into it. Only improvement would be if the headrest could be elevated - I'm only 5'9" but it's too low for my shoulder. Granted the reat can tilt back which alleviates the issue someone but only if you want to recline your head. Still you don't buy a good supportive chainr to lie down in :)
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Uncomfortable chair
on December 10, 2014
Posted by: Paula K.
This chair is an improvement over the leather "executive" chair I bought from Staples a few years ago. I fell apart much sooner than it should have beginning with plastic caps the covered the ends of the legs and were held on by hollow molded pegs that fit into pre-drilled holes in the legs. The pegs broke off and glue wouldn't hold them back on. That said the new chair is seat is not very comfortable because it doesn't have enough "give " and the back leans backward far too easily even though I have changed the tension on the adjustment to its maximum point.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
good chair at the sale price
on December 10, 2014
Posted by: Paula K.
Pros: Easy to assemble comfortable nice headrest. Cons: could use padding on the armrests.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great chair
on December 10, 2014
Posted by: Paula K.
I purchased this chair a couple of weeks ago after sitting in a lot of chairs and found this to be very comfortable after adjusting it for my size. If the webbing holds up I will really love this chair. Very comfortable and supportive.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great chair great price
on December 10, 2014
Posted by: Paula K.
I've been through several chairs in the last year. I need support for my neck but I'm also short. But a lot of the "executive chairs" out there are built for 6 ft tall men which means that I don't fit in them well. I've sat in all kinds of chairs from all different makers and from all different stores/retailers. This one is a winner. I like the mesh because of the air flow; completely necessary in the sauna that my office becomes when it's more than 55 degrees outside. The armrests are adjustable and the key are adjustable down low enough for someone of my height. One thing I haven't figured out yet though is how to limit how far the back can recline. When I do lean back it goes all the way and I feel like I'm going to go head over heals onto the floor.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Best chair of its unique type BUT.....
on December 10, 2014
Posted by: Paula K.
I've had several chairs like this. I like the design...the ventilation of the back the headrest and especially in THIS case: Ventilated seat and solid plastic arms. My other chairs had to eventually GO because quite often they use faux leather on the armrests and seat and they just deteriorate disgustingly over time especially if you sit in it a lot which is what I do in front of my PC doing whatever I do watching TV SKYPE email and so on. While THIS ONE turns out to be the best of several I DO have a BEEF with... The headrest is not HEIGHT adjustible....and I am 6'2" tall. My other headrests (and none of this stuff is transferable) WERE height-adjustable and I like that. THIS headrest disappoints as a serious design flaw if you're tall. Another thing about a lot of these chairs is that the hydraulic gas that lifts and lowers the chair gradually runs out air and...you after time find yourself experiencing that...."sinking feeling"...quite annoying.... Hope this helps....
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Great support!
on December 10, 2014
Posted by: Paula K.
This chair has great back support especially for a smaller-framed person like me. I like the fact that it is not overly cushy or deep and I can pull right up to my desk. The assembly instructions are easy to follow and the screws for each step are not only packaged separately and labeled but color coded as well. The chair parts are heavy and awkward at it goes together so having someone to balance it for me as I assembled it was helpful. Putting the wheels in is the only tricky part. It seemed that they would not go in when I applied all my strength and all of a sudden would be in place without all that force.
Written by a customer while visiting Staples
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