Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair, (ST63228) - Black
Customer Rating
4
Good solid chair need 1 improvement
on December 20, 2014
Posted by: Paula K.
Shipping: The chair was shipped in it's own OEM box. The shipper probably threw it around and one of the painted legs was severely scratched. Kept it because it doesn't affect the function of the chair. Chair: The chair was easy to assemble with good instructions. The mesh back and seat are both supportive and comfortable. Only been using it for less than 1 month so not sure how it will hold up over the long-term. Negative: The only negative I can find is the adjustability of the neck support function. There is no up and down adjustment just tilt forward and backward. So depend on your body shape you may not find the right position for your neck.
I love the looks and give it five stars for comfort but quality control seems to be a problem. The first one the seating mesh started coming out on one side. On the second one the head rest screw on one side would not go in properly and just spun around with out going in. Rather than turn the second one in the store kindly allowed me to take the back off the first one and and put in onto the second one. I did not relish putting together a complete third chair. I really hope this one holds up as I really do like the chair both for comfort and looks. Fortunately it has a three year warranty according to their website.
Finally after 4 years trying out every chair I came across this is The One! Many adjustments allow my back to actually reach the chair back; lumbar support is great; height adjustments are easy and adapt to different activities; and most important base is stable. (I once had a chair flip-that was scary!)
I took the time to go to our local Staples and try every chair in the store. I am at a desk for most of the day and needed something with good support and definitely something comfortable. This chair does both. The instruction manual was easy to read and the chair was easy to assemble. I am pleased with the product and the price.
I love this chair! It is very sturdy very easy to assemble. I think it took me less than an hour to put it all together. It fits me perfectly. Adjustment controls are easy to reach and readily responsive and the adjustable lumbar support bar makes it extra comfortable. The added headrest is an extra luxury that I could do without but when I'm having one of those difficult client moments it's better to bang my head on the headrest than on the desk or the wall!