Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Average customer rating
4.4 out of 5
4.4
(12,019 Reviews)
Open Ratings Snapshot
Rating breakdown 12,019 reviews
5 Stars
8,237
4 Stars
2,242
3 Stars
702
2 Stars
369
1 Star
469
73%of customers recommend this product. 
(
91 out of 124
)
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Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Customer Rating
2 out of 5
2
Comfort is deceiving
on May 12, 2015
Posted by: Paula K.
My husband was pleased with the comfort of the chair in the store and liked that there was a headrest. Once he assembled it at home however he was very dissatisfied. It hurt his lower back after a short time of sitting in it. Fortunately we were able to return it to the store for a refund.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
nice chair!!!
on May 9, 2015
Posted by: Paula K.
i bought this for my home office. This is a comfortable chair with extra lower back aupport. Also like the reclining feature. Quite sturdy.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great Chair Easy to Assemble
on May 8, 2015
Posted by: Paula K.
This chair was easy to assemble came with all its parts easily marked. The instructions were clear and the pictures accurate.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great chair
on May 6, 2015
Posted by: Paula K.
I brought this chair for my son very nice and comfortable. I am planning to buy another one for my home office. Good deal LOVE IT
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Horrible durability
on May 4, 2015
Posted by: Paula K.
This chair is absolutely TERRIBLE. For the first two months it was fine comfortable enough. After that the mesh started ripping out of the bottom - It's STAPLED in with really cheap staples into thick plastic and eventually they simply pull out of the plastic and the mesh just pops out the side. I've had to resort to ZIP-TYING the mesh to the chair so that it stops ripping out - and it's still getting worse! DO NOT BUY THIS CHAIR.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Awesome chair
on May 3, 2015
Posted by: Paula K.
This is a really nice chair with great adjustable lower lumbar support.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
good chair
on April 28, 2015
Posted by: Paula K.
So much better than the standard chair at my workplace!
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Chairs failing
on April 26, 2015
Posted by: Paula K.
After less than one year the hydraulic cylinders are failing. Most of the staff have removed the headrests because they are to low and not adjustable. Tried going online to talk with a representative but they passed me off to a phone number. Called the phone number they gave me and was told it wasn't the correct department and they passed me off to "Customer Service". After numerous transfers they will send replacement parts!
Written by a customer while visiting Staples
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