The chair is superior in all aspects except for the headrest. I'm 5'1 so I was able to comfortably sit with the headrest attached however my son and husband are over 5'7 and the headrest hit into their shoulders while tilting back. It was a very uncomfortable fit for them so we removed it and the chair is fine. I would not recommend this chair to a husky person because the space between the arm rests is kind of on the narrow side.
I needed a chair for my home office and this one is great. Don't know how it was to set up because my wonderful husband took care of that. The only thing I don't like is the headrest but I don't like headrests anyway. We decided not to put it on the chair and I'm very happy with it.