This chair is absolutely TERRIBLE. For the first two months it was fine comfortable enough. After that the mesh started ripping out of the bottom - It's STAPLED in with really cheap staples into thick plastic and eventually they simply pull out of the plastic and the mesh just pops out the side. I've had to resort to ZIP-TYING the mesh to the chair so that it stops ripping out - and it's still getting worse! DO NOT BUY THIS CHAIR.
After less than one year the hydraulic cylinders are failing. Most of the staff have removed the headrests because they are to low and not adjustable. Tried going online to talk with a representative but they passed me off to a phone number. Called the phone number they gave me and was told it wasn't the correct department and they passed me off to "Customer Service". After numerous transfers they will send replacement parts!
It fits my petite body perfectly I love the mesh back and seat being in the desert it gets very warm here and the mesh provides airflow to keep me cool.The added headrest is great when I need to take a break and rest my neck. The adjustable armrests are an added perk sometimes I like the ability to change the height when I have been at the computer for a number of hours. This was the only chair I could find that provided a mesh seat and back. It was also affordable.
The seat on this chair is so uncomfortable I'm already shopping for a replacement chair. The steel frame on the seat of this chair is too narrow. After only a few weeks the seat mesh stretched slightly so every time I sit down in the chair both hip bones hurt because they rub again the steel frame. I am 5'10" and 180 lbs so not huge but seat is still too small. Tried using a 2" foam pad on the seat but metal seat frame is still too hard. This chair could be perfect if it came with a nice thick high-density seat cushion that would not bottom-out.