The headrest is a bit too forward by design. Not as comfortable as it looks. Heavy so it's quite sturdy. It took me some time to put the pieces together but once it's done it's quite robust.
Chair is extremely good and has the basic options that will keep you moving without any complaints. Thea back support is very good and the head rest is optional and it works best for me. The mesh quality is good and keeps you comfortably seated.
This chair provides excellent support and I'm able to work for long periods without discomfort. The headrest was a bit bothersome at first bit I quickly got used to it. I generally push it out of the way now but it's nice to have when the chair is reclined. Construction was fairly easy though there are more parts than office chairs I've had in the past so it did take slightly longer to assemble. Overall it's an excellent chair and I'm thinking about buying one for my desk at home.
We love them so much we've ordered three so far. A co-workers originally bought one for himself (his own personal purchase to use at work) since then we have ordered a total of three for our engineers. They claim they are great on their back since they sit for long periods of time in front of a computer. I recommend for anyone that is looking for a comfortable chair that is good for their back!
Just wanted to let you know that we are all enjoying our new Hyken Mesh Chairs. The back support comfort and chair adjustments are great. High Five on this one!