We bought 20 of these for the entire office. PRO's: Easy to assemble great quality includes head rest lumbar support and adjustable arm rests. CON's: Not made for "wide loads " the head rest and lumbar support have an extremely limited range of adjustment. The chairs look great and seem to be high quality.
Nice cushioning in front and rear area- but you sit on hard plastic on the sides. VERY uncomfortable to sit on for extended periods. Lumbar support is good...but overall too uncomfortable if you spend hours in front of a computer like I do.