Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Customer Rating
1
Disappointed
on May 9, 2016
Posted by: Paula K.
The BACK is too low. I am just an average 6-foot guy. When I sit straight The head support is about 2 inches below my neck not even close to my head. The head support is the major reason I purchased this chair. Now I have to use without the head support? The back is not adjustable. Very disappointed.
Pro: Very comfortable and sturdy. Adjustable head rest. Easily put together. On sale - great price value. Cons: Inadequate packing - the box is not size for the base of the chair. Lumber support is adjustable vertically but not front and back. (This may not be an issue for most people. Recommendation: Hurry buy one while it is still on sale at this price. This is a tremendously good deal.
The frame holding the mesh broke apart after less than 2 years and now the seat sags. I weigh less than 150 pounds and didn't abuse it at all. It looks like the plastic parts became brittle and snapped where the screws attached. It was very comfortable before hand but the quality is very poor.
We bought this chair for mom who has back problems. The chair is very comfortable and mom has no pain after sitting in it for a while. Glad we bought it.