Back support feels great. Seat is full mesh and when you sit down in it it contours to you. It kind of squeeze you in. The head rest is too low for me. I am 5'9". It is at my shoulders and I can't adjust it high enough.
The chair wasn't available in the store so I ordered it and it arrived in two days. It was very easy to put together. I only needed my husbands help one time to lift the seat onto the base because it was too heavy for me to lift. The chair is very comfortable. The mesh back and seat allows for ventilation and there is a lumbar support that can be moved to where it fits you best.