The padding in my old office chair had become matted down and it was making me slouch while working at my desk. The new Hyken chair doesn't need padding to make me comfortable sitting for hours and it naturally makes my posture better.
A much more comfortable chair than many especially for taller people. The neck rest works well for me at 6' tall. However two issues - the piston failed at about 15 months and the chair is difficult to clean. Mesh allows dust and pet hair to gather in hard to clean places. Get the extended warranty to deal with the piston. Good value when on sale.
This is possibly a good chair for someone under 5'8". I am three inches taller. The head rest rubs against my shoulders. The seat is not long enough to reach the back of my knees. It's 3-4 inches short. These are real problems for someone a little over average height or a man particularly in a chair that advertises its comfort.
Got for my home office. Great support - hits my back and head just right (5'6" female). Easy to put together. Seat is pretty firm. I have to put something over the seat if I'm going to wear shorts due to mesh not comfortable directly on skin. Like that tilt can be either set or loose.