Perfect for my wife. I bought it based on (2) lower back support when erect (2) remaining erect with the appropriate force when leaning slightly back (3) reclining back when more force is applied (4) seat that is not too long for my 5'3" wife so to prevent cutoff of circulation in legs and finally (5) overall comfort. I deliberately looked for all these features. An added bonus is the head rest which is perfect for my frame and worked for my wife. Adjustments are nice and they accomplish the role of allowing to adjust for people of different statures.
This is the second batch of chairs we have purchased for the office. The Hyken mesh chairs are comfortable durable and a great value. And--we Love the Red!!! The only problem we've found with these Hyken chairs is the headrest does not fit tall people.
I can't tell you how good this chair is. The minute I sat down in it was like talking the pain away from all the old chairs I have sat in in my office for years. GREAT GREAT
After using this chair for 5 years I called the service department toll free number to order new arm rests. The material had worn out and needed to be replaced. To my shock I was informed that this chair has a 7 year warranty! They are shipping the parts at no charge to me. The chair itself has been a delight. The mesh is supportive but doesn't trap heat during long sessions on the computer. The arm rests are adjustable and the headrest is also! At this price point it is hard to justify buying anything else!