Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Average customer rating
4.4 out of 5
4.4
(12,019 Reviews)
Open Ratings Snapshot
Rating breakdown 12,019 reviews
5 Stars
8,237
4 Stars
2,242
3 Stars
702
2 Stars
369
1 Star
469
73%of customers recommend this product. 
(
91 out of 124
)
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Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Customer Rating
5 out of 5
5
on June 28, 2018
Posted by: B.Z.
Verified Purchase:Yes
Very good recommend
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Chairs comfortable but cannot use headrest
on June 28, 2018
Posted by: K.Y.
Decent chair. Don't know its durability yet but so far so good. However I cannot use the headrest at all. I am a female 5'5". Granted I have normal proportions so it's unlikely that I have unusually long torso. The headrest is only adjustable going forward or back not height wise. When sitting straight the headrest will pinch on my upper back/shoulder area causing discomfort. My male partner of 5'11" sat there and felt the same thing. In other words none of us can use this chair with the headrest on. I wonder if the designer of this chair used a model that's way shorter than 5'3" or one has an exceptionally short torso. I really wanted the headrest but the only way to keep it is if I sit slouched down which is bad for my back. I would give this chair a solid 5 star except for this reason a feature I really wanted but cannot have. I cannot return the chair now that it's assembled but I will continue to look for a better chair.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
I like it!
on June 28, 2018
Posted by: cdelipetz
Verified Purchase:Yes
This chair is very comfortable. I like the mesh seat so much better than other seats. Over time the foam sponge or whatever material deteriorates making you sit in a depression and your tailbone hitting bottom (no pun intended). With mesh that’s it - nothing else to catch you. The chair was easy to put together. The levers are marked as to what they do when pulled. Mine were switched so if I wanted to raise the chair height the lever that says which one to use would’ve tilted the chair instead. Watch out for that.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Loved this office chair so much we bought 4 more!
on June 28, 2018
Posted by: N.M.
This chair is comfortable and adjusts to fit well to whomever is sitting in it. We bought several for our offices. Some folks are not fans of the headrests - but those can be removed. I personally love being able to sit back now and then to rest my head. We will definitely consider purchasing more as our other chairs need replacing.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Excellent product
on June 27, 2018
Posted by: Mike Kephart
from Feasterville
Very comfortable for long sessions at my desk.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great office chair.
on June 27, 2018
Posted by: P.H.
Verified Purchase:Yes
Great chair easy assembly. Very comfortable.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Love it!!
on June 27, 2018
Posted by: Anonymous
Comfortable and easy to assemble.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Very well made
on June 27, 2018
Posted by: VicOH
I have had it for about a week and is very comfortable. The adjustments are very convenient. I was specifically looking for a chair with adjustable lumbar support and this chairs has one. It does take a lot of effort to assemble particularly because a lot of the assembly has to be done with the seat upside down.It seems to be well made but the actual durability will be known after a few months use.
Written by a customer while visiting Staples
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