Customer reviews from Staples
Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Average customer rating
4.4
(12,019 Reviews)
Rating breakdown 12,019 reviews
5 Stars
8,237
4 Stars
2,242
3 Stars
702
2 Stars
369
1 Star
469
73%of customers recommend this product.
(
91 out of
124)
Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair (ST63228) - Black
Customer Rating
3
Lots of Lumbar Support
on May 5, 2026
Posted by: Achin’ Jake
If you’re into lots of lumbar support, this chair is great. For me, lumbar at the least aggressive setting was still way to much - cause me a fair amount of back pain after a couple days. Not for me…
Written by a customer while visiting Staples
Posted by: Joe
Verified Purchase:Yes
Not a Ergo chair at all
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Posted by: Studebaker
Verified Purchase:Yes
Easy assembly. Very comfortable chair with almost all the features/functions of significantly more expensive chairs. I wish I could change the tilt of the seat, but otherwise, I have all the adjustments I need. Good value -- and great value when it was on sale for ~40% off.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Kalum
Verified Purchase:Yes
The only issue was a major one. The back seat would not come up enough. Sitting in the chair felt like I had no back support because the back part would not come up to meet me.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Posted by: Ryan J
Verified Purchase:Yes
Great support for larger people and doesn't make noise
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: schoon
Verified Purchase:Yes
Terrible chair....has design flaws. Returned next day.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
1
Staples Hyken XL Ergonomic Fabric Swivel
on April 27, 2026
Posted by: not for me
The chair was easy to assemble, though quite heavy. But it may be the single most uncomfortable chair i have ever sat in, and its lowest setting jams my legs against the desk. the lumbar is not great-the support is there, if you like what feels like a steel bar rammed into your spine, even though it is padded, it just juts very far forward. unfortunately i have to disassemble (I assume) and return it.
Written by a customer while visiting Staples
Posted by: aterry
Verified Purchase:Yes
The first chair I got had a broken locking mechanism. The back would not stay locked in one of the 3 positions. After speaking with support, they sent me a whole new chair as a warranty replacement. The second one works properly. I love all the adjustments, and the lumbar support is great. The one annoying thing is the arms rotate just by moving them and I am constantly moving them unintentionally. Other than that, I love the chair.
I would recommend this to a friend!
Written by a customer while visiting Staples