We had purchased one of this more than a year ago. We bought another one a few months ago. The chair is excellent and so are the assembly instructions. However it came with coasters for use on carpeted floor with instruction to buy coasters for hardwood floor separately. The choice of coasters should have been given at the time of accepting our order so that one set of coasters and our money would not go waste. For this reason I have scaled back the rating by one star.
I’ve never had a chair so perfect with fantastic warranty & customer service on any questions or help! I had just a small nick in the wheel base & they replaced the base immediately. I have neck problems and because this chair is very versatile the neck adjustment & lumbar works great. Some chairs just aren’t as adjustable as others…this chair is outstanding and a price you can’t beat. I’ve tried chairs that were twice as much and weren’t nearly as comfortable nor as adjustable as this one. The mesh lets all the cool air in on these hot summer days and that’s a blessing I’ll tell you! The mesh seat is great as well but not when wearing shorts so I just throw my 24”x 24" sheepskin piece I had bought and wow! You can put anything down on it but the sheepskin keeps you warm in the winter and cool in the summer and so is perfect for it…(Mike’s Canvas if you want to know where I got it). Over all I can’t rave enough about this chair since I’m on it working all the time!
Since I have two I would definitely recommend this chair. I bought the first one because it seemed like it would be comfortable. I bought the second one because the first one was comfortable and because my chair at work was making my back hurt. I'm better now and I still love this chair. My husband is a foot taller than me so we have different height requirements. This chair is really easy to change height. Love it!
These chairs are wonderfully comfortable and support the back perfectly. They were easy to assemble. I left the head support off because it wasn't comfortable for me. This was my second chair like this. The lift in my first one eventually failed but my husband is still using the first chair because he doesn't mind sitting so low. His is black; mine is the red one.