Customer Reviews for Staples - Hyken Pro Ergonomic Fabric Swivel Task Chair, (ST63228) - Black
Customer Rating
5
Hyken Office Chair
on October 14, 2018
Posted by: C.C.
The Store Manager was very helpful; offering to have the selected chair that was out of stock sent to the office next day from another store. Very helpful! Good customer service.
This is my second chair of this style I like the mesh style because your body stays much cooler and there's not as much cleaning to do. The head support makes this a great value.
This is my second chair of this style I like the mesh style because your body stays much cooler and there's not as much cleaning to do. The head support makes this a great value.
Not worth it if you want a headrest it's awful and defective rest of chair is decent.
on October 12, 2018
Posted by: allenl.fixing
Staples is probably happy the return policy is only 14 days for furniture I'm on week 4 of ownership and as time goes on the headrest becomes weaker and weaker unable to hold it's position and just flops to the bottom position as soon as any movement on the chair occurs. I'm debating on just removing the headrest because if I raise it up it just will fall down within a few minutes. At two weeks (at end of the return policy) it would slip slightly but it wasn't noticeable I just thought that as I scooted around the jiggling of the chair just jolted it out of position even though it wasn't really any strong movement. But after two additional weeks it just keeps getting worse and worse. This issue is due to the fact it has no mechanical parts it is held up by tension alone so it is just losing the natural tension of the plastic rubbing against the chair and the headrest. I bought the chair because I wanted the headrest so to have such a terrible one is extremely disappoiting.
Comfortable chair great for sitting for long periods of time. I do agree with another review that this is a great chair for a woman. I know when I bought mine there was another woman getting same one. Both of us agreed it was the most comfortable for us. I liked it so much I am buying a second one for my crafting room.