Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4
(12,029 Reviews)
Rating breakdown 12,029 reviews
5 Stars
8,245
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
74%of customers recommend this product.
(
98 out of
132)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
5
Great office chair
on September 8, 2019
Posted by: G.M.
This the most comfortable chair I have ever owned. My husband has one and I bought my dad one as well.
Written by a customer while visiting Staples
Posted by: R.L.
Verified Purchase:Yes
Went to buy a new chair for my home office. The young fellow who waited on us went out of his way to make sure the chair in the slightly damaged box was not harmed. He also carried it out and loaded it into our car. Really appreciated the extra step.
Written by a customer while visiting Staples
Posted by: CHERYL L.
Verified Purchase:Yes
This is the most comfortable computer chair I have had in years. I have short legs and I can sit way back and still have my feet on the floor. Comfortable back support. Wish I would have found it years ago. I would recommend this to anyone
Written by a customer while visiting Staples
Customer Rating
4
So Far So Good
on September 8, 2019
Posted by: W.H.
I haven't had it for very long but this is a pretty nice chair particularly for the money. It's comfortable enough for me to sit on for hours at a time. Maybe I'm weird but I'm not using either the armrests or the headrest. Armrests end up bothering my shoulder when I use a mouse a lot and the headrest makes the chair look very high and imposing in our home office (and I wouldn't use it anyway). Without these the chair seems to fit at least visually much better in the office. My wife also bought one of these chairs but returned it because it couldn't be adjusted as low as the one she tried in the store. In fact my chair is higher than the one she got so there seems to be a quality control issue there. I'm a bit nervous about the reports of staples coming out but so far so good.
Written by a customer while visiting Staples
Posted by: WILLIAM J.
Verified Purchase:Yes
Assembly of this sturdy and comfortable desk chair was very easy with parts and instructions easy to understand.
Written by a customer while visiting Staples
Posted by: C.S.
Verified Purchase:Yes
Chair is comfortable and assists with good posture while in front of computer for long periods of time. I would recommend this chair for those with back issues.
Written by a customer while visiting Staples
Customer Rating
3
Chair’s good wrong color
on September 5, 2019
Posted by: J.S.
This chair is very good if you plan to use it for a home or work office. It’s comfortable provides decent back support and is height adjustable. Downsides would include poor padding in arm rests the neck/head support is not too adjustable but provides “okay” support and for me personally the color was completely wrong when I picked the item up from the store. I submitted an online order for a black chair and when I returned home I discovered that it was red. So make sure to double check that you have the correct color that you ordered or that you actually are fine with an incorrect color (as is in my case) before you return home or fully assemble the product. Certainly not the best chair out there but it does the job for the price you pay.
Response from StaplesBy September 9, 2019
Hi John. We're very sorry to hear that you received the wrong color product in your recent shipment. To request a return or exchange please contact us at 1-800-333-3330 option 3 or access our return center by logging into your online account and selecting My Orders.
Written by a customer while visiting Staples
Posted by: Anonymous
Verified Purchase:Yes
Great back support and love the color!
Written by a customer while visiting Staples