Pros: I really enjoy the sturdiness and quality of this chair. It really supports the arch of your back but doesn’t sacrifice comfort. It will last me some time and I do recommend it to others! Cons: My only frustration was that the headrest couldn’t go any higher. I’m short (5’1”) but even at the highest level the headrest was hitting more of my neck than the back of my head. You can always lean back to take a break and rest your head that way which is what I’ve been doing but I was hoping for something that was higher.