It came with a big scratch on the silver bottom part decided I needed the chair and kept it but It is very uncomfortable for my back so far from day one and I adjusted the lower back and still not feeling very comfortable.
Chair is made of decent quality. Not sure i would ever pay full price for it though. Note i am 6'2" and the headrest is way too short and ends up hitting me in between the shoulder blades.
I am a dispatcher and this chair is GREAT along with being extremely comfortable and light weight. However being that dispatchers work a lot of doubles a good chair is a must so anyone looking for a great all-around chair this should be your first choice PLUs it is sold at a reasonable price that won't break the bank. I hope staples never EVER gets rid of this chair from there stock:))))).
We went to Staples to buy a particular office chair and printer. Our server went above and beyond the call of duty. He was knowledgeable courteous and very helpful. He explained everything we asked and made some very helpful suggestions. He also saved us money. We left the store purchasing the two items. We love the chair and printer.