Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.4
(12,006 Reviews)
Rating breakdown 12,006 reviews
5 Stars
8,229
4 Stars
2,242
3 Stars
699
2 Stars
369
1 Star
467
73%of customers recommend this product.
(
87 out of
119)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
3
Headrest is too low
on May 8, 2024
Posted by: JASJIT A.
Seems like a decent chair but the headret is too low for anyone 5'9" and taller.
Written by a customer while visiting Staples
Posted by: S.S.
Verified Purchase:Yes
I really like this office chair it’s different than my old chair. Love all it does like it raises heights the arm rests can lower if need or raise up. Like the back support and head rest. The color fits great in my room. I tested it out at a Staples store first.
Written by a customer while visiting Staples
Customer Rating
3
Wanted to love this chair
on May 7, 2024
Posted by: HGN2001
When I first got this chair it felt great - just what I wanted. I'd tired of the fake-leather executive chairs that didn't support the back well. This one felt perfect - good on the back good on the neck/head-support etc. But after just a couple of months I'd sit in the chair and the pneumatic height adjustment would start sinking - eventually all the way down. So I'd grab the height adjustment lever and let it back up again. But now after a long time has passed the pneumatic lifter seems to collapse just about every day unless I sit far back on the seat. It's close but it's not perfect.
Written by a customer while visiting Staples
Posted by: REBECCA F.
from Cary
Verified Purchase:Yes
I've had my new chair for about a week now and I'm happy with everything about it. Especially that I'm not experiencing the neck and shoulder pain I had with my old chair. I sit at my computer for about 10 hours a day so I felt I deserved this change and I'm so glad I did it!
Written by a customer while visiting Staples
Customer Rating
5
Comfortable
on May 2, 2024
Posted by: FRED H.
Chair with its adjustable lumbar support and the other settings I was able to set. Was easy to assembled.
Written by a customer while visiting Staples
Posted by: A.S.
Verified Purchase:Yes
Excellent design and build. Very comfortable. All at a more-than-reasonable price.
Written by a customer while visiting Staples
Customer Rating
5
CHAIR
on May 2, 2024
Posted by: DIANE A.
It is very heavy. I have not had a chance to use it yet since I require someone to assemble it for me
Written by a customer while visiting Staples
Customer Rating
1
Uncomfortable and cheap
on May 1, 2024
Posted by: C
This chair is not good for daily use or extended periods of use. It is very uncomfortable due to think butt and armrest padding. It also feels really cheap and the little white arm rest caps keep falling out. If you only use it once and a while and not for long periods of time. It's okay but still not good.
Written by a customer while visiting Staples