Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.5
(11,984 Reviews)
Rating breakdown 11,984 reviews
5 Stars
8,219
4 Stars
2,238
3 Stars
696
2 Stars
367
1 Star
464
74%of customers recommend this product.
(
80 out of
108)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
5
Great chair for extended sitting
on January 20, 2020
Posted by: J.S.
Really happy with the chair. Got a second one for another family member. Both sitters are satisfied.
Written by a customer while visiting Staples
Customer Rating
4
Can sit for hours...
on January 20, 2020
Posted by: C.W.
I needed something for a home office in Florida where it’s usually humid and warm. The seat breathes nicely but the arm rests are hard. As a digital artist who spends hours in this chair at a time padded armrests would be really nice. My back usually hurts after a half hour in other chairs but not this one. It’s got good support whether you’ve got good posture or not and it’s wide enough to sit with a leg up or however you want to sit comfortably. The neck rest is a nice touch. When I need to throw my head back out of frustration it’s nice to know that little cushy thing is there to make me feel better about my life choices for the day. The actual seat part can be a little hard sometimes. Nothing a seat cushion can’t fix. But again the mesh is nice because of the climate I’m in. I feel like it’s worth the money. Also it’s easy to assemble.
Written by a customer while visiting Staples
Customer Rating
5
Office Chair
on January 19, 2020
Posted by: Jsc
Comfortable ergonomic nice looking.
Written by a customer while visiting Staples
Customer Rating
5
So comfortable
on January 18, 2020
Posted by: Crystal
I just bought this chair today after sitting on all the chairs in the store. This one addressed all my aches and pains of sitting. Lumbar is great and the head rest is defiantly a plus for long hours of working from home. This was the easiest chair I have ever put together. Packaged well and very easy to understand the directions. This a an A+++ in my book. I could fall asleep in the chair. Perfect for my needs and fits my frame perfect. 5' 6" tall if one is taller the head rest might fit differently. I will not need my butt pillow or my back pillow with this chair. It feels like I am floating. I hope the mesh survives the 5+ years as I did not spend the extra 19.00 for the insurance. I believe it will. This is a MUST buy if you work at your desk for long hours. I will update after a full 8 hours of working.
Written by a customer while visiting Staples
Posted by: J.J.
Verified Purchase:Yes
DO NOT BUY. THE MESH SEATING WILL SAG AND IT CAUSED ME BACK PAIN. LOT of people reported the same issue with this chair. You can find them in the reviews section. I bought my first Hyken Mesh Chair on August 2019 from Staples in Springfield PA. Few weeks after using this chair the mesh seat started sagging and I started having SEVERE LOWER BACK PAIN. I called Staples and they offered to send me this replacement chair since it was under warranty. I requested them for a store credit since I am afraid that the same replacement chair might make my back pain worse. But they were not able to help me out. I still haven't opened the replacement chair they send me. As a long term Staples customer I was disappointed in Staples. I bought a Staples brand chair that caused me back pain. After contacting Staples multiple times via chat in store and via phone didn't help me to get a store credit to buy a different chair.
Written by a customer while visiting Staples
Customer Rating
5
on January 16, 2020
Posted by: R.K.
Great chair. Love it!
Written by a customer while visiting Staples
Customer Rating
5
Excellent purchase
on January 15, 2020
Posted by: R.E.
High Quality sturdy construction not a nightmare to assemble.
Written by a customer while visiting Staples
Posted by: L.S.
Verified Purchase:Yes
I did a lot of research and wanted to find a comfortable yet supportive chair as I sit most days over 10 hours. The Staples agent Dominico was very helpful when we went into the store and was spot on recommending this chair. I have used it for a week now and my back pain is gone. I would highly recommend this chair. Don't rule it out due to it being mesh and not very wide. The supportive sides are amazing.
Written by a customer while visiting Staples