Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4 out of 5
4.4
(12,029 Reviews)
Open Ratings Snapshot
Rating breakdown 12,029 reviews
5 Stars
8,245
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
74%of customers recommend this product. 
(
98 out of 132
)
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Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
5 out of 5
5
on March 5, 2020
Posted by: Mel
I didn't think I was going to like it the first time I sat in it but I'm actually Loving it so far. Great buy!
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Not a great fit if taller than 6'
on March 5, 2020
Posted by: R. Murdoch
I cant imagine the headrest works for anyone taller than 5'8". Chair overall feels small. Lumbar support creates pressure points.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Tall Buyers Beware
on March 4, 2020
Posted by: S.F.
This chair is a nice high-quality item. However tall buyers beware. I am only 6 feet tall but am unable to sit up straight in proper posture without the headrest pushing my head/neck forward. This is especially concerning since I purchased this chair specifically for better posture but it is actually creating the opposite effect due to the headrest. The headrest is adjustable but even on the highest setting it is not enough for a 6’+ tall person.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Extremely bad experience
on March 4, 2020
Posted by: S.S.
Bad experience for my back.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Super comfortable - everything you need
on March 3, 2020
Posted by: V.R.
great neck and lumbar support with full control
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Not for tall people but otherwise a good chair.
on March 3, 2020
Posted by: A.S.
It’s a decent chair overall and easy to assemble. The only drawback is that the headrest piece was designed for shorter users (if you are 6ft or taller it’s going to hit your shoulders and be impossible to use). So I just removed that part.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
supposed to be for BIG people
on March 2, 2020
Posted by: DUANE B.
Verified Purchase:Yes
The chair is very comfortable however it is advertised as suitable for large people and it is a bit narrow between the arm rests for sitting down and getting back up out of the chair without a large persons hips having to squeeze into and out of the chair. I am a big guy but not obese so I have manage to squeeze in and out of the chair. It could be wider to prevent this challenge.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Great BUT....
on March 2, 2020
Posted by: Carl
The head rest could stand to be more adjustable. I've seen chairs of lesser quality and durability offer a greater degree of adjustment at the head rest. Seems like a bit of a no brainer to me. Slightly dissapointed. The arm rests could stand to be a smidge farther apart. Aside from that it feels GOOOOOOD on mah back.
Written by a customer while visiting Staples
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