Great chair BUT assembly was a bear! Everything went fine until the last step - attaching the headrest to the seat back. The was a tolerance problem either with the chair back or the headrest; screen holes did not line up properly. If not for this the rating would be excellent.
Hi chairs seems okay not very good as it lacks thigh support and neck support is too rigid it is hard to set it for short ppl. Overall okay... Not really that good as earlier reviews talked about.
I have been using it for quite sometimes and adding this feedback after 8 months. Chair is worth for the money.. provides good rest on leaning back. Overall a very comfortable chair.