Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4 out of 5
4.4
(12,029 Reviews)
Open Ratings Snapshot
Rating breakdown 12,029 reviews
5 Stars
8,245
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
74%of customers recommend this product. 
(
98 out of 132
)
Best Buy Privacy Policy
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
4 out of 5
4
desk chair
on April 2, 2020
Posted by: J.W.
Verified Purchase:Yes
good fit nice comfort
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Neck piece not adjustable
on April 2, 2020
Posted by: C.H.
Verified Purchase:Yes
Chair itself is comfortable but the neck piece is not adjustable so it hit my upper back and not my neck I am 5’9 so not that tall. I ended up removing the neck piece did not feel like returning it since at least the chair is comfortable.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Headrest too low.
on April 1, 2020
Posted by: dchiluk
I'm 5' 10" and the headrest hits my shoulders at the highest setting. I don't know how someone could design a chair that doesn't even fit an average sized male.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Not Comfortable
on April 1, 2020
Posted by: N.B.
The headrest is nice and in the right spot but the seat isn’t very comfortable. If I’m upright and sitting properly it dips downward at the back and causes my butt to fall into a pocket and forces the front of the seat to dig into the back of my thighs. The lumbar support is good but even though it’s adjustable it’s too low. There is only one recline option and it’s too loose no matter how much I adjust the tension under the seat. It needed recline steps. I just fall too far backwards so it’s useless. Wish I could return. Needs more adjustment options including multiple recline steps seat tilt and back height.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Perfect for long days
on April 1, 2020
Posted by: D.H.
I was recently deployed work from home and my shifts are 10 hours long. Let me tell you…this is more comfortable than the chairs we have at the office which is saying a lot. I do not suffer fatigue while working so getting through the day is a breeze. Just don’t forget to take necessary breaks. :)
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
If your tall the headrest is worthless
on April 1, 2020
Posted by: D.C.
Verified Purchase:Yes
The rest of the chair is great but I am tallish (6'2") and have a long torso. The head rest hits my shoulders and I cannot sit properly. I have taken the head rest off and use it without it.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Hyken Mesh Task Chair
on April 1, 2020
Posted by: MICHAEL L.
Verified Purchase:Yes
Very comfortable and keeps your back and legs cool unlike leather chairs
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Next Level Comfort
on April 1, 2020
Posted by: DANIELLE B.
Verified Purchase:Yes
I had expectations for this chair as the reviews were so positive. But after using the Staples Mesh Computer and Desk Chair those expectations have been met and exceeded. I looked at Human Solutions ergonomic chairs that ranged from $300 to more than a $1000. I had to ask myself what materials could they possibly be using to justify that price. And is that what it really takes to make a comfortable chair. Spending more money than necessary to achieve an end is not what I am into. I have always had to deal with back and neck pain sitting at a desk all day. I have been pain free since using this chair. I recommend it highly.
Written by a customer while visiting Staples
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