Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.4
(12,006 Reviews)
Rating breakdown 12,006 reviews
5 Stars
8,229
4 Stars
2,242
3 Stars
699
2 Stars
369
1 Star
467
73%of customers recommend this product.
(
87 out of
119)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Posted by: Ken.v.
Verified Purchase:Yes
Excellent chair
Big seat, large comfortable cushion. Raises pretty high. I will buy again
Big seat, large comfortable cushion. Raises pretty high. I will buy again
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
1
Rocking
on June 1, 2026
Posted by: Tgtg
For the price of this chair I expected it to be sturdy. The whole back rocks side to side due to the single pin that holds the back position in place. The lumbar also wiggles around. Super distracting when trying to work.
Written by a customer while visiting Staples
Posted by: David R
Verified Purchase:Yes
headrest does not raise high enough for regular sized people! Chair is made for little women!
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
1
Too Reclined Not a Work Chair
on May 27, 2026
Posted by: John
The chair cannot be adjusted so that you can sit straight or upright.
I was looking for a chair to work at a desk or computer. However, this chair is more of a recliner. It is too reclined to use at a desk. You are either laying back or working without any support, which is not usable for long hours. Even in the most upright position you are leaning back. Hind sight is 20-20, look at the pictures, the angles marked are the correct ones. There is no upright position.
If you are very large and want to lay back, this is the chair for you. The chair is very large, sturdy, and seems well made. I'm 6' 2", my feet don't touch the floor at the lowest position and the seat is too deep even in the shortest position. My wife could not use this chair.
Easy to assemble, great packaging and instructions. Difficult to disassemble.
Started a return, but so far, I can't get the gas lift separated from the base and the seat plate.
Written by a customer while visiting Staples
Posted by: Eileen
Verified Purchase:Yes
Excellent, comfortable seating. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Gabe
Verified Purchase:Yes
I weigh 330lbs and this chair feels good to sit on
Written by a customer while visiting Staples
Posted by: John L
Verified Purchase:Yes
Smooth rolling and firm yet comfy seat
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
1
nothing on this chair works
on May 15, 2026
Posted by: Nunya
Arms don't stay locked in position.
Lumbar support doesn't stay locked in position. And on top of that, I received a clearly used product that was listed as new.
Lumbar support doesn't stay locked in position. And on top of that, I received a clearly used product that was listed as new.
Written by a customer while visiting Staples