Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.4
(12,006 Reviews)
Rating breakdown 12,006 reviews
5 Stars
8,229
4 Stars
2,242
3 Stars
699
2 Stars
369
1 Star
467
73%of customers recommend this product.
(
87 out of
119)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Posted by: Kai M.
Verified Purchase:Yes
It was easy to assemble and it is comfy. I love it so far!
Written by a customer while visiting Staples
Posted by: M.D.
Verified Purchase:Yes
This chair aligns perfectly with my back and has helped to ease so much discomfort. Love this chair
Written by a customer while visiting Staples
Customer Rating
3
OK as a basic task chair
on August 4, 2024
Posted by: Micky G
The Chair was easy to assemble with the directions and tools provided. Two items to be aware of.. 1. This chair is best suited for those under 6'0" probably only 5'10". I'm 6'1" and when assembled the headrest was hitting my shoulder blades even at its highest setting I removed it altogether. 2. It is indicated in the specifications by its absence. Be aware that the seat does not slide forward to support your legs/thighs. Other than that it does seem well built and does have good lumbar support.
Written by a customer while visiting Staples
Customer Rating
5
Fantastic so far
on August 4, 2024
Posted by: A.K.
Been using it for about 3 weeks now and I love it. Perfect height for me (i'm 5'2). Very happy with all the adjustable features- I can adjust the arms high enough so that I can sit cross legged. I especially recommend this chair if you like to rock and or swivel back and forth. My only dislike so far is that I wish the armrests were cushier.
Written by a customer while visiting Staples
Posted by: L.L.
Verified Purchase:Yes
I love this chair! It is so comfortable that I think I could fall asleep in it. Which isn’t good if I am at work. I might need to get another for my office at home. Love the red color.
Written by a customer while visiting Staples
Customer Rating
5
Mesh swivel chair
on July 30, 2024
Posted by: SUSAN L.
Very supportive and comfortable to sit in for extended periods
Written by a customer while visiting Staples
Customer Rating
4
Great Value Great Warranty
on July 30, 2024
Posted by: Pej
Great value for this price point. Reason for knocking off a star - I weigh about 185 pounds and use this chair for about 8 hours a day. I have had to replace the bottom mesh seat about 4 times the left armrest 2 times and just this week (July 2024) the hydraulic cylinder since purchasing it April 2020. The bottom mesh seat loses its firmness basically after about a year of use. The left armrest started to crack and wear away. The hydraulic cylinder started to slowly creep down when sitting in the chair. What is really great in light of these issues though is that 7-year warranty. Union & Scale / Staples warranty claims phone calls are super easy and straightforward (usually just a 10-minute phone call) and they are super quick to ship replacement parts (within 5-7 days). Not everyone is as patient and handy as I am but I am content with the annual bottom seat mesh replacements. One extra comment I did replace the wheels with more inline roller blade looking ones I bought from elsewhere.
Written by a customer while visiting Staples
Customer Rating
2
Uncomfortable headrest
on July 25, 2024
Posted by: WILLIAM
The headrest is useless. Hits your upper back and the lumbar support does not work
Written by a customer while visiting Staples