Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4 out of 5
4.4
(12,029 Reviews)
Open Ratings Snapshot
Rating breakdown 12,029 reviews
5 Stars
8,245
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
74%of customers recommend this product. 
(
98 out of 132
)
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Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
5 out of 5
5
Excellent budget office chair.
on May 5, 2020
Posted by: Josh F.
This is a great adjustable mesh office chair that has very good adjustable lumbar support. The head rest is nice and it reclines which is a nice feature. It's one of the most comfortable office chairs I've used. Unlike many products that need assembly at home this chair was very easy to put together. The instructions are very clear and the process is quite easy. I'm very pleased with this purchase.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Good close to great
on May 5, 2020
Posted by: M.S.
Overall the chair is good. Offers good support and I find it comfortable after sitting for 8+hrs. I have a couple critiques to maybe improve the chair. First the adjuatable lumbar support is nice however the range of support is limited. Only a couple inches. I feel they could extend the lumbar support higher a few more inches. This would offer more flexibility for all individuals who use the chair. I am 5’10” so I am pretty standard height so the lumbar support works for me but this would help improve the chair and offer more options to whoever is using it. Second the head rest it seems mine is slightly loose on one of the support screws. I am unable to tighten the scew becuase it is behind the mesh. Also the head rest does not sit flush on both sides. One side is raised about a 1/4 inch compared to other side. One last thing the armrest they are good and fit for more however I wish they would lower one or two more to fit under my desk. Overall good fix those minor issues 5/5
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Excellent Purchase
on May 5, 2020
Posted by: D.R.
I was trying to decide between a few different models. The fact that this one was on sale helped make my decision. It arrived on time. Well packaged and protected. Assembly was very easy. Quality seems to be better than I expected so it seems like it should hold up. Really improved my work from home conditions. This chair is extremely comfortable and the little head rest that I pondered to even install is awesome. I have no problem nodding off during conference calls!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great chair
on May 5, 2020
Posted by: G.F.
Was working from home and sitting on a card table chair and started to get back issues bought this chair and fits my back perfectly and pain is going away
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Love it - perfect for the money
on May 5, 2020
Posted by: CCasey
This isn't the BEST chair ever but picking it up on sale and another $15 off made it $150 and for that price I'm happy. Bought this for my new Covid home office. I expect to spend about 10 hours a day and confident it's good enough for the next few months. I'd buy this chair again in fact my daughter now wants one (only waiting for it to go on sale again). Pros - comfy well made heavy but rolls nice easy to put together 75% of the features you need mostly ergonomic very attractive headrest is a nice option mesh contact area seems very durable and breathable arm rest are nice thick high density foam-ish rubber (really like them). Cons - arms move in and out but need to loosen bolts (3 each side) to do so. Arms do not "twist" - they stay facing forward. Headrest does not go up ar enough for me to call perfect (Im 6'2")
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Customer service
on May 5, 2020
Posted by: A.B.
I went into staples to buy an office chair ...after having a bad experience at Costco ..the manager at Staples greeted us very kindly led us to the office chairs and stayed with us until we made a decision offered to carry the chair and was very gracious I can’t tell you how much that meant to us during this difficult time his kindness and his courtesy showed his true professionalism thank you
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Mesh Office Chair
on May 5, 2020
Posted by: J.V.
I really love my chair. First two weeks while working at home my back was killing me. Now there is no pain and working from home is a breeze.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Hyken Mesh Chair
on May 5, 2020
Posted by: N.G.
The only issue is that the head rest will not adjust high enough for someone who's 6' or taller.
Written by a customer while visiting Staples
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