Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4 out of 5
4.4
(12,029 Reviews)
Open Ratings Snapshot
Rating breakdown 12,029 reviews
5 Stars
8,245
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
74%of customers recommend this product. 
(
98 out of 132
)
Best Buy Privacy Policy
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
1 out of 5
1
Lumbar support does not work
on May 28, 2020
Posted by: Amanda
Verified Purchase:Yes
The chair is very uncomfortable. The mesh is not soft mesh and does not give. Also the lumbar support is broken. It will constantly move down when you sit in it and will not stay in the place you place it in. I plan on taking it back.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Perfect Chair for Me
on May 28, 2020
Posted by: A.D.
Verified Purchase:Yes
This chair provides neck and lumbar support where I need it. I am five foot two inches tall and weigh 100 pounds. I suffer from tension headaches caused by issues with my neck and upper back muscles. This chair was specifically recommended during an ergonomic evaluation by a nurse at my work. I have been using it for two months now and live it. I have recommended this chair to multiple people. My sister has already purchased the chair but has not used it long enough to have an opinion yet.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great support comfortable
on May 28, 2020
Posted by: K.S.
Perfect for my small apartment and desk configuration that does not allow a chair with arms which do not have to be attached. The seat depth and back support are great for me a tall person. I would definitely recommend this chair to others. In short you get what you pay for!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Very comfortable chair
on May 28, 2020
Posted by: IRINA
I ordered this chair at the store and was amazed at the excellent service. Sales Representative Jessica was unusually friendly and attentive. She not only helped me choose a beautiful chair but also quickly placed an order. The next day I received my order assembled and packaged in plastic (Which is very important during the current epidemic). The chair is very comfortable provides support for the neck and lower back. I recommend this chair if you spend a lot of time at the computer.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
WOW
on May 28, 2020
Posted by: amanda9504
Verified Purchase:Yes
I needed a new office chair since mine was on its last leg. I was skeptical about this chair with the headrest and the possibility of not being comfortable - BOY WAS I WRONG. It is the most comfortable chair I have ever sat in. There are days I work for 12 to 14 hours and this chair helps that happen - ahh DEFINITY RECOMMEND
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Perfect chair for long periods of sitting
on May 28, 2020
Posted by: B.S.
Verified Purchase:Yes
This chair is perfect and well worth the investment. It's the most comfortable chair I've ever had and has reduced my back pain
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
best bang for your buck.
on May 27, 2020
Posted by: SCOTT C.
Verified Purchase:Yes
I'm 71" tall and 230 pounds...long body and wide shoulders...lol with no butt. I've had one back surgery and my spine has the full list of everything that can go wrong. Sometimes i spend 18hrs in a chair....and with this one i have no tail bone hurting nor shoulder back...the mesh is great. The only reason for 4 stars is that i had to remove the headrest and install one that goes higher...as the stock one hit my shoulder at it's highest setting also it wouldn't hurt to make the lumbar just a little bit wider for guys like me. Still i will be telling the rest of my fellow vets that this is the chair to get.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Great chair but...
on May 27, 2020
Posted by: M.M.
Great chair. Solid support adjustable enough what I expected. Only downside is the headrest is a little low - I'm 6'1" and even with the headrest at the highest position and fully tilted back it hits the top of my back instead of my head. If I lean back in the chair so the back is a little "longer" it works great - but upright sitting is slightly less comfortable than I had hoped.
Written by a customer while visiting Staples
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