Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4 out of 5
4.4
(12,029 Reviews)
Open Ratings Snapshot
Rating breakdown 12,029 reviews
5 Stars
8,245
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
74%of customers recommend this product. 
(
98 out of 132
)
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Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
3 out of 5
3
Good Chair But BEWARE OF HEADREST FOR THOSE OVER 5'8+
on June 7, 2020
Posted by: B.W.
Verified Purchase:Yes
Pros: It's completely mesh (back and bottom) which is great! It's definitely a good alternative vs. the more expensive fully mesh chairs. I would also say I am comfortable sitting in this chair (without head rest - explain later) for a long period of time. This is crucial during this WFH period because of Covid-19. I bought it retail but there's always a great sale on this chair. ALWAYS WAIT! Cons: The biggest con of this chair if you've done your research is the headrest. Anyone taller than 5'8+ will have the same annoying issue of the headrest digging into your shoulders... unless you slouch in your chair. Now there's a few hacks around this that will improve your experience. 1) get an attachment from a third party site and add your own headrest (ive seen some success with this method on YouTube. 2) Remove the headrest and use the chair without it - I know this is counter-intuitive but I really can't use the headrest anymore because it just hurts.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Staples Hyken Mesh Computer and Desk Chair Red (50218)
on June 7, 2020
Posted by: MALA R.
Verified Purchase:Yes
Lumbar Support- Very good Head Rest- Good Ht of chair Adjustment- Not So good- It could have gone lower Arm Rest Adjustment- Does not go low enough for my comfort. Adjustment lever not easy to use
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Quality Ergonomic Chair at affordable price
on June 7, 2020
Posted by: TechGuru
Verified Purchase:Yes
Purchased this hyken mesh chair recently during COVID work from home scenario from staples store after developing neck pain from the old chair. After considering various chairs at store end up with this nice red chair. Compared to black this color is very cool looking. As many stated this chair is very comfortable and provides good neck support and okay lumber support that can be minimally adjusted. Installation instructions are good and had no trouble understanding and all manufacturers should follow this easy step of instructions for installation. Took 15 minutes to install from unpacking to fully assemble. Overall happy with the purchase and would recommend for anyone looking for cheaper ergonomic chairs with neck support.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Pleased with product and customer assistance.
on June 7, 2020
Posted by: JOHN D.
I was very pleased with the manner with which the staff at the Amherst NH Staples handled my purchase. Delivery was timely and assembly was not as difficult as I thought is might be - good well organized assembly instructions...and all the pieces fit! I like the chair - am satisfied with my purchase.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great value desk chair
on June 7, 2020
Posted by: PAUL A.
Verified Purchase:Yes
Easy to assemble. Adjusts easily. Great price. Yes I am fine with red!
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Hyken desk chair
on June 7, 2020
Posted by: RANDY
Verified Purchase:Yes
Good support chair overall. Just wish I could raise the seat a little higher since my desk is elevated Love the head support and mesh design compared to the bulky traditional chairs.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
STYLISH COMFORT
on June 7, 2020
Posted by: Frank
Very good back support.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great chair! Great customer service!
on June 7, 2020
Posted by: DEBRA B.
I received outstanding in store customer service at the Forest City NC location! The chair was not in stock - they personally assisted me in ordering online - delivered to my home the next day. Great chair - I'm very happy with it.
Written by a customer while visiting Staples
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