Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4 out of 5
4.4
(12,029 Reviews)
Open Ratings Snapshot
Rating breakdown 12,029 reviews
5 Stars
8,245
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
74%of customers recommend this product. 
(
98 out of 132
)
Best Buy Privacy Policy
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
4 out of 5
4
Support when working from home.
on July 16, 2020
Posted by: PATRICIA A.
After having visited my local Staples store where I viewed the various options for a home office chair I selected this one as it was comfortable reasonably priced and not too large for my office. I ordered in store (easy) had it shipped directly to my home (easy convenient and quick) and assembled (not too tough). While the chair is a bit heavier than expected (my husband had to carry it upstairs to my office as I could not lift it) it is sturdy and I am entirely pleased with it. Oh yeah the store price matched the lower Staples.com price!
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Good chair
on July 16, 2020
Posted by: J.Q.
Extremely comfortable chair just wish that the headrest could come on and off more easily
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Chair
on July 16, 2020
Posted by: Don
Verified Purchase:Yes
the head rest has to be removed because it pushes on my shoulders when im sitting upright but it is comfortable when leaning back and resting head. although the headrest can be adjusted by sliding up and down also can be tilted it still touches top of my shoulders and is annoying. i can probably put plastic spacers between headrest mount and chair but will need to buy longer mount screws as well.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Uncomfortable chair lumbar support gives me backache
on July 16, 2020
Posted by: V.M.
Verified Purchase:Yes
The lumbar support pokes into my back after an hour of use gives me severe backache. Cannot remove the support can only move it up or down by a couple inches which doesn't help. Also the head rest is uncomfortable hits the shoulders. I solved this by removing the headrest entirely. Don't be fooled when you sit on it for the first 5 minutes it seems very comfortable. Try sitting for an hour or more and you will see what I mean.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great Value Chair
on July 16, 2020
Posted by: A.D.
from Cambridge
This chair is pretty comfortable I can sit in for hours without any issue whatsoever. I did have to fiddle with the headrest to get it at a good height but other than that I really love this chair and would recommend it for anyone.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great Chair
on July 16, 2020
Posted by: D.M.
The chair looks good and was easy to assemble. It provides good lumbar support. Would buy again.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
on July 16, 2020
Posted by: M.W.
Verified Purchase:Yes
Comfortable and great value. Quite easy to assemble. Excellent instructions and they gave all the tools needed
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
CEO
on July 16, 2020
Posted by: HANNAH H.
Great chair feels good works out well!
Written by a customer while visiting Staples
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