Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
5
Hyken Mesh Task Chair Black (23481-CC)
on July 19, 2020
Posted by: J.L.
The chair is comfortable and fills my needs. Assembly of casters and base is a bit difficult the rest just a matter of time. The staff at the Staples Folsom CA store is outstanding. They were very helpful when I shopped answering all questions . When the chair arrived and one part was broken possibly somewhere along the shipping process they responded in a very positive manner. The chair was replaced and assembled at no additional cost. All the people from sales staff to manager were only helpful and positive in all their efforts. They are to be thanked for their efforts and results. Their helpfulness and kindness are truly appreciated.
I had a wonderful experience .. Rosa was excellent advisor and guided me through the whole process. Her attitude and service were definitely key for my purchase. Congratulations... I will be a faithful staples customer from now on.
This chair is right for me--it raises high enough the depth of the seat is right for short legs and the lumbar support is wonderful. I like the mesh because it doesn't hold body heat and my cat isn't interested in tearing it up. I took off the head rest--kept bumping on it and didn't use it.