Love this chair. Best comfort offered on the market. I do wish they offered more than black or red as color choices. Or perhaps they could make slip covers? My home office is white and my accent color is a soft pink. The black really does stand out like a sore thumb.
Having back/lumbar issues and now working remotely from home regularly; needed a more therapeutic model. Although I thought a bit pricey (most other brands were on 'sale' at the time so I figure this one must be popular). But other more therapeutic models cost even more. Only one minor issue; could not adjust headrest vertically only the rotating adjustment worked. Simply loosened the mounting screws and used a filler item for the gap for a good fit. Otherwise it's been great.