Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4
(12,029 Reviews)
Rating breakdown 12,029 reviews
5 Stars
8,245
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
74%of customers recommend this product.
(
98 out of
132)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Posted by: R.R.
Verified Purchase:Yes
The chair is comfortable and supports my back. This chair is priced right and fits the bill for my needs; comfort support and not too expensive plus looks great!
Written by a customer while visiting Staples
Customer Rating
5
The perfect office chair
on September 27, 2020
Posted by: T.R.
Easy installation great cushioning with the mesh and great ergonomic feel with the arm rests lumbar support and neck rest.
Written by a customer while visiting Staples
Customer Rating
1
Lumbar and headrest horrible
on September 25, 2020
Posted by: klundberg
We did not read these reviews before we bought it and now we have to return the chair (Staples has been great with the return so far). The chair was unusable for me (5'10" male) and my wife (5'8" female). The headrest hit us in the shoulders even with laughable adjustments strained to their limits. You cannot sit in the chair with the edges of a headrest poking your shoulders. The lumbar support is extremely aggressive and might have been tolerable for my wife- but for me the back support caused lasting discomfort after only minutes of sitting. The lumbar support is not as wide as the chair back so its ends are an unrelenting poke into my back. Just to be clear: I do not think I have ever sat in a chair that ended up being so uncomfortable. That being said I imagine that a 5'7" female (because of shape of waist for lumbar) of normal weight might find this chair just fine.
Written by a customer while visiting Staples
Customer Rating
4
Pretty Good Chair
on September 24, 2020
Posted by: C.W.
The chair is well built pretty sturdy and reasonably comfortable for its price. The seat feels thin but it’s ok for 2-3 hours of sitting. The height adjustment is kind of abrupt when lowered. I like the control levers. Overall an excellent value.
Written by a customer while visiting Staples
Customer Rating
5
Hyken Mesh Task Chair
on September 24, 2020
Posted by: P.R.
So far so good. No complaints.
Written by a customer while visiting Staples
Customer Rating
5
Great chair and great help
on September 24, 2020
Posted by: S.R.
Service team Juan went above and beyond was nice knowledgeable and calm and willing to help...he has a bright future in whatever he does...the chair itself is perfect support
Written by a customer while visiting Staples
Posted by: L.W.
Verified Purchase:Yes
That's a great chair!
Written by a customer while visiting Staples
Customer Rating
5
A Good but Bossy Chair
on September 24, 2020
Posted by: L.B.
The Setup: It is very easy. The parts clamp together nicely and can be piecemealed by one person (some chairs feel like they need two people not this one). Sitting on It (Back/Neck/Head) The seating is breathable and comfortable. The adjustable lumbar (AL) support and headrest (HR) are nice additions (They give great sitting posture). Adjustable here is nothing special both LR and HR allow only for two adjustments. Sitting on it (Legs/Body/Arms) The base of the chair (i.e. which touches the floor) is more difficult to adjust than my other chair; for example I like resting my feet on the base but moving them directly below my feet is a hassle as I have to move the entire chair. The width (W) of the seat is just right for me if I grew any larger I would be worried (i.e. kinda narrow). The arm rest (AR) are rigid only movement up and down. W and AR have me feel locked in giving one sitting style for this chair; no crisscrossing of legs on seat.
Written by a customer while visiting Staples