Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4
(12,029 Reviews)
Rating breakdown 12,029 reviews
5 Stars
8,245
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
74%of customers recommend this product.
(
98 out of
132)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Posted by: A.S.
Verified Purchase:Yes
Back support height cannot be adjusted. Headrest can only be rotated.. Poor design Not impressed. Money in drain..
Written by a customer while visiting Staples
Posted by: J.M.
Verified Purchase:Yes
I was going to pick up the chair in the store but the box had so much tape on it that I was sure it was a returned item. Store employees helpfully ordered one for me from the warehouse… Which arrived with lots of tape on it and a couple of small holes in the box. When I opened the box everything looked jumbled. Not a good first impression but the instructions were clear all the parts were present and it only took me 30 or 40 minutes to put together. Someone who is handier than I am could probably do it in 15 or 20. It’s really comfortable and it looks good too.
Written by a customer while visiting Staples
Posted by: C.S.
Verified Purchase:Yes
This is a high quality chair with so many adjustable options. Great for home office and remote students. Worth the price.
Written by a customer while visiting Staples
Posted by: J.C.
Verified Purchase:Yes
Great comfort and durability
Written by a customer while visiting Staples
Customer Rating
1
I did NOT want to return this chair. I wanted to enjoy it for many years
on September 27, 2020
Posted by: Asher Lev
Sadly I had to return it. Fortunately I am happy with Staples return policy. The lumbar support is ill-designed. After comparing it to my office chair at the office I realized the difference. The padded lumbar support is supported by to small and relatively pointed piece of plastic which dig into my back. Other chairs have more of a "paddle" support behind the padded portion. It is difficult to believe that this wasn't realized in even the most marginal and elementary research and design phase. This could have easily been avoided and a good chair produced.
Written by a customer while visiting Staples
Customer Rating
5
Good service
on September 27, 2020
Posted by: X.W.
Good chair and good service
Written by a customer while visiting Staples
Customer Rating
5
on September 27, 2020
Posted by: G.G.
Very comfortable. I've been using this chair all day every day and have not had a stiff back yet!
Written by a customer while visiting Staples
Customer Rating
5
Outstanding Support
on September 27, 2020
Posted by: R.B.
A great chair easy to assemble and adjust. Take about 30 minutes start to finish with the enclosed Allen wrench. Faster if you have a drill with the driver head for Allen wrenches.
Written by a customer while visiting Staples