Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.5
(11,984 Reviews)
Rating breakdown 11,984 reviews
5 Stars
8,219
4 Stars
2,238
3 Stars
696
2 Stars
367
1 Star
464
74%of customers recommend this product.
(
80 out of
108)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Posted by: C.S.
Verified Purchase:Yes
This is a high quality chair with so many adjustable options. Great for home office and remote students. Worth the price.
Written by a customer while visiting Staples
Posted by: R.R.
Verified Purchase:Yes
The chair is comfortable and supports my back. This chair is priced right and fits the bill for my needs; comfort support and not too expensive plus looks great!
Written by a customer while visiting Staples
Customer Rating
5
Outstanding Support
on September 27, 2020
Posted by: R.B.
A great chair easy to assemble and adjust. Take about 30 minutes start to finish with the enclosed Allen wrench. Faster if you have a drill with the driver head for Allen wrenches.
Written by a customer while visiting Staples
Customer Rating
5
The perfect office chair
on September 27, 2020
Posted by: T.R.
Easy installation great cushioning with the mesh and great ergonomic feel with the arm rests lumbar support and neck rest.
Written by a customer while visiting Staples
Customer Rating
1
I did NOT want to return this chair. I wanted to enjoy it for many years
on September 27, 2020
Posted by: Asher Lev
Sadly I had to return it. Fortunately I am happy with Staples return policy. The lumbar support is ill-designed. After comparing it to my office chair at the office I realized the difference. The padded lumbar support is supported by to small and relatively pointed piece of plastic which dig into my back. Other chairs have more of a "paddle" support behind the padded portion. It is difficult to believe that this wasn't realized in even the most marginal and elementary research and design phase. This could have easily been avoided and a good chair produced.
Written by a customer while visiting Staples
Customer Rating
1
Lumbar and headrest horrible
on September 25, 2020
Posted by: klundberg
We did not read these reviews before we bought it and now we have to return the chair (Staples has been great with the return so far). The chair was unusable for me (5'10" male) and my wife (5'8" female). The headrest hit us in the shoulders even with laughable adjustments strained to their limits. You cannot sit in the chair with the edges of a headrest poking your shoulders. The lumbar support is extremely aggressive and might have been tolerable for my wife- but for me the back support caused lasting discomfort after only minutes of sitting. The lumbar support is not as wide as the chair back so its ends are an unrelenting poke into my back. Just to be clear: I do not think I have ever sat in a chair that ended up being so uncomfortable. That being said I imagine that a 5'7" female (because of shape of waist for lumbar) of normal weight might find this chair just fine.
Written by a customer while visiting Staples
Customer Rating
5
Hyken Mesh Task Chair
on September 24, 2020
Posted by: P.R.
So far so good. No complaints.
Written by a customer while visiting Staples
Customer Rating
5
Expensive but worth it
on September 24, 2020
Posted by: A.A.
I was hesitant to get this chair because it’s pretty pricey but I needed a new chair for working from home because my current one was causing a lot of pain. A friend recommended this one and I’m so happy I bought this one. I got it the next day it was super easy to assemble and after using it for a couple weeks my back pain is gone!
Written by a customer while visiting Staples