Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.5
(11,984 Reviews)
Rating breakdown 11,984 reviews
5 Stars
8,219
4 Stars
2,238
3 Stars
696
2 Stars
367
1 Star
464
74%of customers recommend this product.
(
80 out of
108)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Posted by: M.B.
Verified Purchase:Yes
Nice chair for the price. The easiest directions and organization of parts I’ve ever seen! Like others I didn’t like the position of the headrest but easy to remove.
Written by a customer while visiting Staples
Customer Rating
4
So far so good
on September 28, 2020
Posted by: aimango
I tried this in person at Staples and it's the best one in their offerings. Good option if you're not willing to dish out $500+ for an Aeron. The head rest adjustments are good the arm rest height adjustments are decent and the tilt options are great. The mesh material is high quality. Only complaints: 1. the rolling pins are not very smooth and can get stuck easily on carpet and 2. the arm rests are a bit uncomfortable on the elbows. Assembly was pretty straight forward and took ~20mins.
Written by a customer while visiting Staples
Posted by: A.S.
Verified Purchase:Yes
Back support height cannot be adjusted. Headrest can only be rotated.. Poor design Not impressed. Money in drain..
Written by a customer while visiting Staples
Customer Rating
3
Functional but disappointing
on September 28, 2020
Posted by: G.B.
The chair would be much better if the armrests wear adjustable outward. I’m a larger guy (265 lbs) but still within the weight capacity but the armrests feel a bit snug while I’m in the chair and it’s a little awkward to get out of. I may take the armrests off but that kind of ruins the chair. Honestly if I had gone to a store and tried it out first I would have bought something else.
Written by a customer while visiting Staples
Posted by: J.M.
Verified Purchase:Yes
I was going to pick up the chair in the store but the box had so much tape on it that I was sure it was a returned item. Store employees helpfully ordered one for me from the warehouse… Which arrived with lots of tape on it and a couple of small holes in the box. When I opened the box everything looked jumbled. Not a good first impression but the instructions were clear all the parts were present and it only took me 30 or 40 minutes to put together. Someone who is handier than I am could probably do it in 15 or 20. It’s really comfortable and it looks good too.
Written by a customer while visiting Staples
Posted by: J.C.
Verified Purchase:Yes
Great comfort and durability
Written by a customer while visiting Staples
Customer Rating
5
on September 27, 2020
Posted by: G.G.
Very comfortable. I've been using this chair all day every day and have not had a stiff back yet!
Written by a customer while visiting Staples
Customer Rating
5
Good service
on September 27, 2020
Posted by: X.W.
Good chair and good service
Written by a customer while visiting Staples