My wife and I like to go to the store to try things (if possible) then buying online. We went to Staples and they had the Hyken on display. We both liked it and ended up buying two (his/hers). For the price this is a very good seat. For sure there are better chairs but you will have to pay more. This chair was in our budget but ended up paying more because we bought two of them..lol.
After WFH since this pandemic garbage happened I finally decided to get a more comfortable chair. This one for the price has been great so far. The neck/head rest is a bit forward leaning for my liking but it can always be removed. So far I've left it and have it set lower on my neck so it's not as far forward. Overall though it's a pretty great chair!
I'm a 6'2" woman with long legs and love the fit of this chair. My husband at 6'3" has a long torso and is not comfortable in it. The neck support fits the name of my neck but interferes with his shoulders. Suggest sitting in the store before ordering. Love the lockable angle recline and the lumbar support. Great for watching TV too!
Very comfortable easy to customize to your comfort. I chose to build mine. I took my time it took about 30 minutes and instructions were straightforward. You do have to lift the chair over the base. Encourages good ergo. My back and shoulders are thanking me for this purchase.