Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.5
(11,984 Reviews)
Rating breakdown 11,984 reviews
5 Stars
8,219
4 Stars
2,238
3 Stars
696
2 Stars
367
1 Star
464
74%of customers recommend this product.
(
80 out of
108)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Posted by: M.P.
from Merrimack
Verified Purchase:Yes
This is a nice sturdy comfortable chair that was easy to assemble. The arms raise and lower which is a very nice feature. It reclines and the height is adjustable - all adjustments are very easy with the included paddles/levers. It has great lumbar support too. I really like that the mesh is open and the air circulates well which will be a real bonus when the hot weather returns. I think this chair is a good value and I'm really happy with it.
Written by a customer while visiting Staples
Posted by: GEZA B.
Verified Purchase:Yes
Assembled easily. Arrived on time. Very comfortable. As described
Written by a customer while visiting Staples
Customer Rating
4
on November 5, 2020
Posted by: W.P.
Works good wish head rest was a little higher
Written by a customer while visiting Staples
Posted by: RICHARD M.
Verified Purchase:Yes
Really easy to put together. Like the "breathability" of the mesh much cooler than solid material.
Written by a customer while visiting Staples
Customer Rating
5
An Office Chair That Stands The Test Of Time
on November 5, 2020
Posted by: stedocli
They Staples HKyken Mesh Task Chair is standing the test of time. I purchased it in 2016 and I am still using it today. As far as wear and tear I have had to replace the left arm. Thank God for the 7 year warranty that comes with the chair for parts. Because of wear and tear I called them to see what could be done and they created a case number and sent the new left arm out. 4 years later (today) I called again to see where I could go to buy another replacement arm and they said it's still under warranty and are sending me out a new left arm rest and head rest. It has some of the mesh starting to come off. The chair is nice the customer service is good. Both are solid reasons why it would be good to consider this chair for your setup. It is comfortable it has 2 levers one to raise it up/down and the other to recline. For work this chair is good. I know my experience is not everyone's but I had to throw a shout out to the Staples team on creating a good office chair and customer service. Keep up the good work. Note: every now and then you'll need to vacuum the back of chair because dust will get behind the mesh.
Written by a customer while visiting Staples
Posted by: S.S.
Verified Purchase:Yes
So far very comfortable. Not bulky or unsteady. Very supportive and comfortable. Firm but yet not too tight. Breathable material. Very stylish
Written by a customer while visiting Staples
Customer Rating
2
Not made for anyone over about 5'10"
on November 5, 2020
Posted by: N.D.
I was hoping for a gem but the mesh is rough and uncomfortable and the chair is too small. The head rest hits my back at the shoulders and I'm 6'3".
Written by a customer while visiting Staples
Customer Rating
4
comfortable with good back support
on November 4, 2020
Posted by: ANDREA L.
Overall I like the chair the seat height adjustment and the back tension adjustment have a great range. My only issue is I wish the arm rests lowered more. The lowest height setting is too high for me so it causes me to scrunch up my shoulders. I am 5'6" and average build for reference. I'm not returning the chair because I don't want to deal with the hassle of taking it back after I already assembled it. Also FYI the caster wheels will scratch hardwood floors so you need to put something down to protect them. Staples had really fast delivery and the chair was easy to assemble.
Written by a customer while visiting Staples