Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.5
(11,984 Reviews)
Rating breakdown 11,984 reviews
5 Stars
8,219
4 Stars
2,238
3 Stars
696
2 Stars
367
1 Star
464
74%of customers recommend this product.
(
80 out of
108)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Posted by: SAMUEL W.
Verified Purchase:Yes
I was beginning to think that I had a sciatic nerve issue as a result of my old chair. This chair has relieved all lower back and leg pain. Very comfortable and great quality/build. So glad I got it...wish I would've done it back in March when I first started working from home. Better late than never. I'm 5'9 ~150# and it fits me perfect. I read some reviews that suggested it might not be a great selection for a large person but it's a perfect fit for me. All the adjustments I need/want. Especially like the option to lock/unlock the recline feature. Head rest is nice too. Based on build quality I expect to get many years of use from it.
Written by a customer while visiting Staples
Customer Rating
5
Love My Chair!
on December 6, 2020
Posted by: MERRILL D.
My chair is SO comfortable. Since I’m short I like the fact that it comes down low enough for my legs to feel comfortable. It also has good back support.
Written by a customer while visiting Staples
Customer Rating
4
Great ergonomic chair. Just avoid a repackaged one.
on December 6, 2020
Posted by: F.K.
Th chair is easy to assemble has multiple adjustments and the mesh makes it breathable and supportive for all pressure points. I am 6'1 and the maximum height is just about right for me. I could have probably used another inch. The headrest is not very useful for me either. So if you are above 6' I would recommend trying the chair before buying. I am not sure if there are taller options available. The first box I got looked like it was repackaged. The seat and back were still in original cover so I did not give it much though. It was after I bolted together all the parts and try to attach the base to the seat that I found out that the main pillar that support the seat and adjusts height was broken and had metal piece sticking out from the bottom that should not have bene visible. Had to haul it back to Staples and get another one. The associate saw the issue right away and exchanged it. It was probably returned earlier due to the same issue and whoever repackaged it did no notice the damage. So frustrated by the extra trip and having to assemble the chair twice.
Written by a customer while visiting Staples
Posted by: L.G.
Verified Purchase:Yes
Very good and quality product.
Written by a customer while visiting Staples
Customer Rating
5
Easy to assemble.
on December 6, 2020
Posted by: Linda K.
Instructions and assembly was easy and the chair is quite comfortable.
Written by a customer while visiting Staples
Customer Rating
4
Decent chair with imperfections
on December 6, 2020
Posted by: V.V.
Good comfortable chair sturdy build good packaging relatively easy to assemble but fell short of expectations from a workmanship quality perspective. The head rest is secured with 2 screws which had an alignment issue. We ended up making the hole slightly bigger as a workaround. Also there was a piece of the Bakelite/plastic part that was splintered but did not have a impact on functionality. Certainly not significant enough to go through the pain of a return.
Written by a customer while visiting Staples
Posted by: aliglez11
Verified Purchase:Yes
If you're shorter than 5'4" the neck rest (non adjustable) may sit awkwardly on the back of your head. If you don't mind it's a very comfy chair for long days of sitting at a desk. After using for a week I'm already seeing an improvement in hip problems I was having from sitting on a stiffer chair. Assembly was easy to do.
Written by a customer while visiting Staples
Customer Rating
5
Comfort Plus
on December 6, 2020
Posted by: M.R.
This chair is so comfortable. I would buy it again. So glad I made this choice. Appreciated the salesman who was very patient and answered all my questions.
Written by a customer while visiting Staples