The chair is very comfortable and I am pleased with the purchase. I would recommend this chair to others. In fact this chair is the third one we have in the house. Of minor note there were certain bolts which were difficult to attach using the enclosed allen wrench due to the location of the bolts. While most bolts could be attached using the short end of the wrench some had to be attached using the long end. It was harder to grip the wrench for those bolts. Also the metal plates used to attached the arm rests to the base do not lie flush with the base plate even when fully screwed in. Perhaps the pre-drilled screw holes were slightly off. The arm rests are secure nevertheless.
Overall it was a good value compared to comparable chairs. The cushion is great. Easy to put together. Functions work nicely. However the wheels do not turn easily. In addition the headrest does not adjust up / down. Therefore if you’re taller than 5’8” or so the headrest may get in the way.
I bought this chair for my daughter since she is studying from home but I end up using the chair more than she has. I love it so much I plan to replace my budget gaming chair that I bought a prior year. The back support is great and I didn't realize how great the neck support is. I love the chair. My son has been begging me to get him one as he is sliding off the gaming chair and constantly complaining of back pains.