Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4
(12,024 Reviews)
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product.
(
93 out of
127)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
5
Second Time Buyer
on December 21, 2020
Posted by: K.M.
I bought the chair twice so hopefully that explains the rating. They seem to have improved the leg design a bit but this chair is identical to the first one otherwise. I have had the original several years (I'm honestly not sure when I bought it) and appreciate the simple comfort adjustments and head rest. I am actually not replacing the original I simply needed a second office chair in another part of my house. The design improvement was regarding the black plastic pieces on top of the chair's base. On the original they are loose and sometimes pop off. The new one doesn't seem to have that problem. I consider it cosmetic and never thought much about it. It is simple practical and doesn't look bad in my offices. I would generally recommend it.
Written by a customer while visiting Staples
Posted by: SMC
Verified Purchase:Yes
Very comfortable. Grea value.
Written by a customer while visiting Staples
Posted by: B.V.
Verified Purchase:Yes
I’ve only had it a week but I am completely satisfied. I can’t comment yet on how durable it may be.It was purchased because I’m shorter in stature and needed a shorter seat length than the chair I had. My feet touch the floor my back reaches the lumbar support and the breathable mesh everywhere is just what I wanted. I don’t usually use armrests so they were left off and it is fine with me. I wasn’t sure about the headrest at first. I don’t really use it to lean back on as much as a reminder for better posture. My neck and low back are thankful!
Written by a customer while visiting Staples
Posted by: JAMES S.
Verified Purchase:Yes
The chair arrived as scheduled and I found it easy to assemble (preferring not to pay for the pre-assembled fee). It feels comfortable and sturdy and gratefully doesn’t squeak when I turn in it (which I do while watching 360 degree virtual reality videos). I haven’t decided whether to keep the headrest attached. It’s comfortable but sometimes I want to lay my head back. Fortunately it’s removable by removing two screws. Anyway I’m very happy with this purchase.
Written by a customer while visiting Staples
Posted by: S.B.
Verified Purchase:Yes
Comfortable chair. The head rest is nice in the reclining position but in the way when the chair is in the upright position. I would have given 5 stars if the head rest flipped back behind the chair back rest. The head rest is removable held by two allen head screws.
Written by a customer while visiting Staples
Posted by: J.M.
Verified Purchase:Yes
While people may not be into mesh chairs I find myself really liking this chair. Easy to assemble and I was able to do it in under an hour. Very comfortable and would be more than willing to buy another chair.
Written by a customer while visiting Staples
Posted by: R.N.
from Arlington
Verified Purchase:Yes
This is a great office chair comfortable with excellent lumbar and other support and much more adjustment possible than many other chairs. The only thing I would change (and hence 4 stars vs 5 stars) is that it would be more comfortable for me if the arm rests could go down lower than they currently do.
Written by a customer while visiting Staples
Posted by: A.R.
Verified Purchase:Yes
The packaging was kind of a mess. Makes me thing maybe this one was returned by someone else. But the chair is easy to put together and pretty comfortable. Definitely don't regret the purchase.
Written by a customer while visiting Staples