Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
5
Easy to assemble and nice wide range
on December 23, 2020
Posted by: ZARIK K.
Didn't find this complicated to assemble and a huge upgrade in comfort from what I had previously. My back enjoys the flexibility in being able to lean back much farther than in any other chair I've had. A week in enjoying the experience at my new WFH setup.
It was hard to put together by myself because the seat was so heavy. To hold the seat and the back together was awkward and hard. But I love this chair. I spotted it at the store and fell in love with it. I had another chair from staples that was hurting my leg so I had to get a refund and I bought this one instead. It is such a nice chair.
I loved this chair when I first sat in it but the mesh on the seat is sagging after 4-5 days of use. I weigh 170 lbs. kind of disappointing because I can tell it would be a nice seat if it weren’t for that. Also the headrest is loose & there is no way to tighten the Phillips head screws in it without some kind of tiny L-shaped screwdriver. So the headrest wobbles and the seat is sagging to the point of touching the base & I don’t weigh that much. I started off recommending this chair to everyone I know but now I don’t know.
I recently purchased a mesh work station chair for myself at Staples. My wife has been using hers for a few months and finds it extremely comfortable and very functional for her needs. Both chairs were purchased at Staples where we usually buy our office needs. We find the prices reasonable and always take advantage of the Staples Rewards points. I need to mention that the personnel is helpful and make themselves available to answer any questions we might need. Jorge is the associate who recently helped us. He is very personable and walked us through the process from showroom to the register. He excused himself very politely from some other customers and promised to return when he was finished helping me. Jorge made me feel my business was important to him. I would recommend to purchase the extended warranty. It was very reasonable and provides all inclusive protection.
Due to Covid I have been working from home and sit staring at my computer for hours. I was sitting on a cheap kitchen chair for 7 1/2 months before my back shoulders and neck could not take it any longer. My only regret is not buying this chair sooner Since using it I have noticed a great difference in my back and shoulder pain.