The airy mesh so far has cradled my heavy self. Initial adjustment of the seat and adjusting the levers resulted in great lumbar support and the headrest is great! Fairly easy to assemble and love it so far. We’ve had it for about a month.
Not too bad to put together and comfortable especially at this price point. The first one that was shipped was broken but Staples sent another quickly. I didn't have much hope for it as the box was battered and torn and a bit open and delivered upside down but except for a small scratch the chair was fine. A bit of an off gas odor that we hope will dissipate soon. It's not a huge chair which is nice as we're not huge people.