I don't hate it but I don't love it. This is the first office chair I've ever bought. I used to simply rely on hand-me-downs for my desk at home that I hardly ever sat in. Now working from home everyday it was time to get a better chair for my home office. I'm used to working in an office building where my employers apparently invested in high quality office chairs. This one is fine but it's a step down from what I'm used to using at work. It was the most comfortable and supportive chair I tried at Staples so I'm guessing is this a mid-tier product. I'll probably spend a little more on my next chair given how much time I spend sitting in these things.
PROS: -Probably the most comfortable "office" chair I've had. -never had lower back "soreness" pain from extended use -Looks pretty slick -Affordable CONS: -I think this chair would benefit from a foam or regular cushioned seat not that I have had problems with discomfort from sitting on the mesh base but I have flopped down on the chair to come down on the hard plastic frame that supports the mesh -The mesh is a fairly rigid material I'd assume this is so it doesn't sag without considerable use? however it is so rigid that it actually rubs my spine a bit (I'm a pretty thin guy) -adding a tilt to the seat itself independent of the rest of the chair would be awesome. I love sitting in chairs that kind of wedge you in and this one is pretty neutral With the pros and cons being listed there I'd still recommend this chair first as an affordable chair that is very comfortable. The complaints I have really are minimal not a big deal and most probably won't experience them.
This is one of those items that you really want to sit in test drive to make certain it is a good fit. Since we are "safer at home" we read a lot of reviews and this one rated well. It was easy to assemble and it is very comfortable. Glad we took a chance on it and ordered it.