Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Average customer rating
4.4
(12,006 Reviews)
Rating breakdown 12,006 reviews
5 Stars
8,229
4 Stars
2,242
3 Stars
699
2 Stars
369
1 Star
467
73%of customers recommend this product.
(
87 out of
119)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair, (ST63145) - Black
Customer Rating
2
Bad Hydraulic
on April 10, 2025
Posted by: NATE J.
The chair actually stopped staying at the height about a year after purchase. It is in my home office and I don't use it daily. I adjust it higher and within a few hours it is back to the lower height. Try finding replacement parts is like pulling an elephants tooth with tweezers. I just put a piece of pvc pipe I cut to maintain the height. I did purchase the warranty for $20 and they have sent me the original cost for the chair. Now I am searching for a better chair at least I can add some out of pocket and get better.
Response from StaplesBy April 14, 2025
Hi Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with the swivel task chair. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^MS
Written by a customer while visiting Staples
Customer Rating
4
Hyken Chair
on April 9, 2025
Posted by: SKIP
I think the chair is great if only it came put together !
Written by a customer while visiting Staples
Customer Rating
1
Size issues...
on April 8, 2025
Posted by: Walter O.
If you are taller than 5.5' dont buy it. Chair too small for tall people.
Written by a customer while visiting Staples
Customer Rating
5
Very compy!
on March 30, 2025
Posted by: JENNIE H.
Excellent quality and comfy!
Written by a customer while visiting Staples
Customer Rating
4
COMFORTABLE CHAIR
on March 30, 2025
Posted by: ADMINISTRATOR O.
Chair works nicely. The headrest is not very useful.
Written by a customer while visiting Staples
Posted by: K.I.
Verified Purchase:Yes
I had this chair in a different color for years and it held up great no wear very comfortable and not too difficult to assemble. I switched out the casters right away for rollerblade style wheels and it works great with them. It's adjustable and ergonomic though there are limits- the neck rest isn't high enough for me so I took it off. But I'm happy with it and consider it a great value.
Written by a customer while visiting Staples
Posted by: RONALD G.
Verified Purchase:Yes
it is a great chair and economical
Written by a customer while visiting Staples
Customer Rating
5
Immediate Comfort
on March 21, 2025
Posted by: TWO
This chair was an immediate winner the moment I sat in it. It perfectly conforms to my body and the adjustments you can make for the backrest and headrest allowed me to position everything perfectly. Leaning back feels especially comfortable even if it's not practical for work; sometimes I just need to kick back for a minute or two. My only minor complaint is regarding the mesh seat. While after 4 weeks it seems perfectly fine I'm concerned about the deterioration over time. All it takes is one loose zipper to accidentally tear the mesh apart and the rest will give out soon after - at least that's what it feels like. Hopefully it's thicker than I give it credit for but that won't be known for a while. For the price and comfort it's good value!
Written by a customer while visiting Staples