Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4 out of 5
4.4
(12,024 Reviews)
Open Ratings Snapshot
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product. 
(
93 out of 127
)
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Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
4 out of 5
4
Comfortable Service at store was great. Lever for tilt control doesn't always work
on February 1, 2021
Posted by: SUSAN T.
The staff at our staples here in Brandwine were very helpful and supportive. The chair is very sturdy and was relatively straight-forward to put together. Instructions were really easy to follow -- just took a bit of time. Sitting is comfortable and I feel great (back pain gone!) My only complaint is the lever to control the tilt doesn't always "hold" the chair in the position I want to keep it in and it goes back. Kind of a hassle because I do like sitting up straight. Otherwise really good chair for everyday use.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Excellent chair for the Price
on February 1, 2021
Posted by: John Razic
Verified Purchase:Yes
The Hyken Mesh Chair is an excellent chair. the mesh makes it easy to clean. It can lean pretty far back depending on your adjustments also very comfortable. I've bought 3 of these chairs each for a member of my family they absolutely enjoy this chair. Highly Recommended.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Good buy
on February 1, 2021
Posted by: ABRAHAM L.
Verified Purchase:Yes
Easy assemble. Great value
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
on February 1, 2021
Posted by: N.W.
It works very well and is comfortable Would recommend it to others
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
This is the best office chair that Staples sells
on February 1, 2021
Posted by: WILLIAM W.
I've purchased 6 or 8 office chairs from Staples and I will admit that many of them looked much more comfortable than this one but every one of them did not last longer than maybe two years. I've had this Hyken chair for 6 1/2 years and it has lasted that long but not without normal wear and tear repairs. The contract I bought when I got the chair was for 7 years and Staples has honored my every need. I am completely satisfied with my purchase! This chair gets used - a lot! Probably an average of 8-10 hours each and every day! It's comfortable and I would buy another one when this one is finally retired!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Satisfied Customer!
on February 1, 2021
Posted by: Rosario A.
My husband insisted on purchasing a chair for me since I have been working from home for the past 11 months. Because of that I have been struggling with back pain. This chair has totally made a difference! My son also uses it when I am not home and is actually thinking of getting one for his desk. Back support is great! Highly recommend it!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
on February 1, 2021
Posted by: A.K.
Verified Purchase:Yes
Excellent and so comfortable
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
It’s all mesh!
on February 1, 2021
Posted by: S.E.
Verified Purchase:Yes
It’s all a very poor design. The seat is also mesh! The back mesh doesn’t give you support. The lumbar support isn’t useful. The slanting wheel base makes it difficult to rest your feet on as well.
Written by a customer while visiting Staples
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