Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4
(12,024 Reviews)
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product.
(
93 out of
127)
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Posted by: FM
Verified Purchase:Yes
So far so good! For the discounted price ($130ish) I'm happy with this purchase.
Written by a customer while visiting Staples
Posted by: A.A.
Verified Purchase:Yes
I weigh 250lbs and this chair is incredibly stable. The components are all heavy duty! So happy with the purchase. You can't see the quality of the construction on this chair but it really is very good for the price!
Written by a customer while visiting Staples
Customer Rating
3
Not big and tall
on February 2, 2021
Posted by: DANIEL H.
I love the chair generally. My only knock is that if you are 6 ft or taller the head rest will align with the top of your shoulder blades or even lower.
Written by a customer while visiting Staples
Posted by: M.C.
Verified Purchase:Yes
It’s a good chair but the seat and back are a bit rigid. It could be that they just need to be broken into a bit but I was expecting a bit more comfort.
Written by a customer while visiting Staples
Posted by: J.S.
Verified Purchase:Yes
I was worried it might not be comfortable but it's great. Seems like good construction but time will tell.
Written by a customer while visiting Staples
Posted by: Jeffrey
Verified Purchase:Yes
Pros-chair seems durable it’s very comfortable the head support is a nice feature the adjustable arms are also a nice convince the incline feature is also nice Cons-I’m 6ft 200pounds waist size 38 I fit comfortably in it BUT if I were to gain weight there’s a possibility I MIGHT not fit in it also while the neck support is a nice feature it’s not always wanted you can adjust it but in order to remove it you have to unscrew it off Over all yes I would recommend it it’s comfortable very comfortable depending on your size that might be a problem
Written by a customer while visiting Staples
Customer Rating
2
Comical Ergonomics
on February 2, 2021
Posted by: KtmWoodsRider
I don't write reviews often but this product deserved a review. I'm 5'11 210lbs. I'm not tall and have a stocky frame. The headrest on this chair is so low that it's ridiculous. If you do some reading online then you'll find that this is a common complaint. In my case the headrest literally dug into my shoulders/neck rendering the chair completely unusable. This problem is so common that there is a "hack" described online in which you disassemble the headrest and flip one of its mounting brackets to raise it up an inch or so. Note that this is not an adjustment that you're supposed to make but it's easy to do. The other issue is that this chair is extremely narrow (seat and armrests). If you are a small person then this chair might work for you but anybody who is average sized will find it to be very narrow. I returned the chair for a full refund. I'm shocked at how many good reviews there are for this chair given how many people encounter the issues I did. I do not recommend it.
Written by a customer while visiting Staples
Customer Rating
1
on February 2, 2021
Posted by: B.K.
Tilt was not working. Had to return.
Written by a customer while visiting Staples