Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4 out of 5
4.4
(12,024 Reviews)
Open Ratings Snapshot
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product. 
(
93 out of 127
)
Best Buy Privacy Policy
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
2 out of 5
2
a few days in - lower back pain
on February 3, 2021
Posted by: M.O.
I think the Lumbar support is giving me lower back and kidney pain. I'm going to give it a few more days before I decide to return it. - M
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Awesome for Price
on February 3, 2021
Posted by: A.N.
Verified Purchase:Yes
Can improvise with arm rest Lamar support and neck support is not comfortable at all I wanted to buy dexley but it didn't had 3 position recline lock so I went for hyken if dexley had 3 position lock I would have been awesome but dexley is a good improvement over Hyken
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Great chair very comfortable 90% perfect costing much less than other similar quality chairs.
on February 3, 2021
Posted by: M.S.
If the headrest was adjustable this chair would be perfect. And if the back tilt lock position had more gradations that would be a nice feature. But super comfortable and most excellent lumbar support which is why I bought it and I haven't been disappointed my lower back is looser after only 2 days of using it. So well done!
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Not made for tall people
on February 3, 2021
Posted by: Mark
from Houston
It is a solid chair with good functionality. I am giving it 3 stars because the back is not tall enough. The headrest hits my shoulder blades. This gets very annoying and so I have had to remove the headrest. Not what I was hoping for. I recommend this for people under 5' 11".
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Nice and very comfortable chair
on February 3, 2021
Posted by: B.D.
Verified Purchase:Yes
Very nice and comfortable chair. We only have the chair for one week.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
GREAT CHAIR (watch out for taller/bigger people)
on February 3, 2021
Posted by: JULIO S.
Verified Purchase:Yes
I am 5' 8". Very comfortable chair definitely recommend it however it may be small for a bigger person especially because of the head rest that may end up against the upper part of your back.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Too small lumbar too hard and unnatural
on February 3, 2021
Posted by: JOE
Verified Purchase:Yes
Not perfect. Lumbar makes back sore. Thigh support inexistent. Please try seat before buying.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Office chair
on February 3, 2021
Posted by: J.B.
My major issue with this chair is twice it got shipped to me damaged.Both times it was the plastic piece on the L shaped part on the back part of the seat .. customer care specialist was very helpful and a replacement part was ordered. Sadly this must be a common problem since that part will not be here till May .
Written by a customer while visiting Staples
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