Customer reviews from Staples
Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Average customer rating
4.4 out of 5
4.4
(12,024 Reviews)
Open Ratings Snapshot
Rating breakdown 12,024 reviews
5 Stars
8,240
4 Stars
2,242
3 Stars
703
2 Stars
369
1 Star
470
73%of customers recommend this product. 
(
93 out of 127
)
Best Buy Privacy Policy
Customer Reviews for Staples - Hyken XL Ergonomic Fabric Swivel Big & Tall Chair (ST63145) - Black
Customer Rating
5 out of 5
5
Pretty good chair
on February 4, 2021
Posted by: C.O.
Would recommend the price and comfort of this Chair is just right for what I need. I work from home about 8 hours a day and I trade off between this chair and my bike chair and it works great and pretty comfy for my back problems
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great Job
on February 4, 2021
Posted by: STACIE L.
Keeping the Staples corporate account reps out of the mix is the way to go. This order was smooth and prompt without issue.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Comfortable
on February 4, 2021
Posted by: M.M.
I had been sitting in a regular dining chair while WFH and needed to upgrade to a proper office chair. I went to my local staples and tested out a bunch of chairs and this stood out as a clear winner. I work for 12+ hours at a time so I've really put this chair to the test and can say its been a big help.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Very good chair with a fairly useless headrest
on February 4, 2021
Posted by: S.S.
Verified Purchase:Yes
The chair itself is very comfortable. It's lightweight and moves around easily. The armrests are pretty firm but have a little bit of cushioning. My only complaint is the headrest. It can be adjusted up/down and rotated but even at its highest setting it is too low for anyone taller than probably 5' 8" unless you are reclining in the chair. There is a modification you can make to the headrest to bring it up another inch or 2 but it's not easy: you have to unscrew the bracket that's connected to the back of the headrest and flip it upside down (change it from a smiley face to a frown). To do so you have to unscrew 2 screws that are behind the mesh and the only way I was able to do it was to stick a narrow screwdriver through one of the holes in the mesh. Truth be told you don't even really use a headrest for normal office chair use and you can choose to not install it at all.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Satisfaction!
on February 4, 2021
Posted by: Brayden Moore
Verified Purchase:Yes
I was very satisfied with the build quality of this chair and it's unique adjustable features. The assembly was very simple well-written and made perfect sense every step of the way. Note: This is a heavy chair when fully assembled (as are most) so you may need a second person to help you hold it while you manage that. P.S.- Appreciate the speedy delivery! Was told 4 days until delivery received it the next day! (Without express shipping!)
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great Chair
on February 4, 2021
Posted by: J.C.
Verified Purchase:Yes
Very good quality nice elbow height adjust and the head rest works great
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great Chair
on February 4, 2021
Posted by: C.L.
Verified Purchase:Yes
I love my maroon chair. I like that it holds my head/neck up when it feels heavy after a few hours of staring at my computer screen. I enjoy the mesh seat as it's more cooling in the Texas heat. And the maroon color is super chic in my opinion. The only slight negative is the edge of seat is covered with foam (or something) but you can still slightly feel it through the mesh at your thighs. It's been about a week and I don't notice as much anymore but it did take some slight getting used to it. I love the recline feature too it's super comfortable. My husband got it in gray and loves his too.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great & Very Comfortable
on February 4, 2021
Posted by: ELIZABETH J.
Verified Purchase:Yes
The chair is very comfortable. I love the lumbar support. You can raise it up or down according to your comfort. Also I like the the arm rests. For years I've had an office chair with no arm rests that it was killing my shoulders. With my new FlexFit Hyken Mesh chair my shoulders can now feel at ease with the support of the arm rests. Last but not least I love the tilting position. I don't have any particular tilt position to keep locked in place. I like rocking back and forth a bit while when I am sitting behind my desk. All in all the chair is great. It took me a while to find a perfect office chair until the FlexFit Hyken Mesh Task Chair came along. I'm glad I made the right choice to buy it.
Written by a customer while visiting Staples
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